What we do

 

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

 

Reports to (role)

 

Executive Assistant & IM Officer

​​​​​​​

Purpose of the position

 

The Assistant & IM Officer provides high-level administrative support and oversees information management in the division. They act as a reference person for written protocols, correspondence and standard tools.

They ensure that information management and administrative practices/processes are complied with and coherent within the division.

 

Main duties and responsibilities

 

Management support

Support to the Head of Protection Division (agenda management, organization of meetings, minutes of meetings etc).

 

Administrative support

The assistant will be responsible for providing a diverse range of administrative support, including managing schedules, organizing meetings, write formal and informal correspondence in French and English, support in the budget process, conduct documentary searches, handle the stationery.

Information Management

Manage and monitor collaborative tools and databases, including access, and ensure that information is updated in the reference tools. Regularly analyze the information management needs and propose required adaptations to processes, practices and tools. Ensure proper records management practices are in place. Manage the flow of information, ensuring that users understand and apply policies, procedures and directives; inform, train and coach staff members accordingly, actively supporting them in changing their practices, as needed. Regularly review the practices and implement improvements in relation to information flows and new developments in collaborative spaces

 

Experience and education required

 

At least 3 years of professional experience in a support function Proven capacity to assess information management processes and practices and propose improvements Excellent command of English and very good level of French (mandatory) Ability to accompany changes Strong organizational skills, demonstrated ability to prioritize, anticipate needs and take initiative Ability to genuinely listen to the needs of others and ask questions to understand their concerns Experience in coaching and/or training Information gathering and monitoring skills Problem analysis and problem solving skills Ability to make sound decisions without constant supervision Ability to work under pressure and remain calm and focused At ease juggling competing priorities Fully conversant with MS Office, IBM Lotus Notes and SharePoint, and ready to learn other institutional tools (Planning and Monitoring Tool, IRIS, Anaplan …)

 

Desired profile and skills

 

Proactive and dynamic Flexible, with a strong capacity to adapt Discrete and able to maintain strict confidentiality Committed to team work and collective performance Emotionally intelligent, responsiveness to subtle cues Understands that timing and judgment are the foundation of a smooth working relationship Team player

 

Additional information Location: Geneva Type of contract: Open-ended Grade: B2 Activity rate: 100% Estimated start date: Avril 2025 Recruiter:  Diara Niang Application deadline: Sunday, 16th 2025

 

Are you ready to explore the next chapter of your career? Apply now!

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

Our Values

 

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.