About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role:  
Four Seasons Hotel and Private Residences New Orleans is seeking an Assistant In-Room Dining Manager to join our dynamic In-Room Dining team. We are looking for someone with excitement and dedication in serving our guests. The Assistant In-Room Dining Manager will plan, organize, control and direct the work of employees within the In-Room Dining Department while ensuring guest satisfaction and will work closely with the In-Room Dining Manager in order to see proper execution of all banquet functions.

What you will do:

Select, train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors in the Hotel’s In Room Dining Department to ensure that established cultural and core standards are met; daily activities and planning for outlet operation. 

The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. 

Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience. 

Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. 

Attend regular operational meetings to ensure effective coordination and cooperation between departments. 

Observe physical condition of facilities and equipment in the In Room Dining area and make recommendations for corrections and improvements as needed.  

What We offer:

Rewarding Work Culture

Excellent Mentoring, Training and Development Opportunities

World Class Medical, Dental, and Vision Insurance Program

Discounted Accommodations at Four Seasons Worldwide after 6 Months

Holiday and Vacation pay (9 paid Holidays including Mardi Gras)

Complimentary employee meals prepared by the Four Seasons Culinary Team

Complimentary dry cleaning of employee uniforms

Discounted parking

401k participation with a company matching program

Schedule and Hours:

This position is a full-time position. Candidates must be able to work a flexible work schedule including mornings, nights, weekends, and holidays.  

Learn more about Four Seasons:  

http://jobs.fourseasons.com 

https://www.linkedin.com/company/four-seasons-hotels-and-resorts  

https://www.facebook.com/FourSeasonsJobs  

https://twitter.com/FourSeasonsJobs 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf