Assistant Laundry Manager - Egyptians Only
kempinski
Assistant Laundry Manager - Egyptians Only
DescriptionSCOPE
The incumbent in this position is responsible for assisting the Laundry Manager in managing the day to day operations in order to meet business requirements with efficiency and effectiveness whilst ensuring the highest quality services to the Kempinski Standards. He / she supervises and controls all sections of laundry operations, which include all house laundry, guest and outside laundry as well as dry cleaning services. In the absence of the Laundry Manager, he/she is fully responsible for the management of the Laundry Department.
OVERALL OBJECTIVES
The job of Assistant Laundry Manager is executed satisfactorily when:\nRevenues, Expenses and Profit are closely monitored and budgeted figures (over)-achieved.\nHygiene standards are strictly monitored and followed.\nLQA (Leading Quality Assurance) audit results are 85% and above.\nESS (Employee Satisfaction Survey) results are 75% and above.\n
Key ResponsibilitiesMAIN RESPONSIBILITIES\nSupervise the day-to-day operation of the laundry, dry cleaning to ensure optimum quality as per hotel standards. Uphold to current hotel policies and procedures and assist in developing standard operating procedures, as well as production and quality standards.\nAssist in scheduling working time, optimizing different work processes to ensure maximum level of staff performance are reached.\nCheck all equipments constantly to ensure that machines are kept clean, properly maintained and in efficient working condition to aid on energy saving drive. Maintain follow up files of maintenance request, and make sure machines do not fall into disrepair.\nCoordinate with Housekeeping and F&B departments to ensure an adequate supply of linens and uniforms at all times.\nIn conjunction with the Laundry Manager, identify the training needs, develop the training plan and get the approval of the Laundry Manager, conduct the training and follow up to ensure training needs have been addressed.\nParticipates in the recruitment of new staff by screening and interviewing applicants, and in the management of Laundry Staff's performance which includes appraising, coaching and discipline.\nCheck and eliminate work and health hazards to personnel, check on safety and fire hazards, supervises cleanliness of laundry and dry cleaning areas.\nAccomplish administrative duties related to the position such as producing figures for the monthly production report, attending meetings, maintaining a daily log, etc. \nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Skills, Knowledge and Expertise\nNATIONALITY: Eligible for a working permit in country of hire
EDUCATION: Equivalent of a College Diploma in any related field such as Administration or Hotel Management
\nEXPERIENCE: To fill the position, one of the following is required:\n3 to 5 years experience in a laundry management position\nPreferably in a four or five star hotel\n\nLANGUAGE: Ability to work and communicate in a multinational environment:\nLocal language – excellent oral and written skills (as applicable)\nEnglish – oral and written skills\nAdditional language - beneficial\n\nCOMPETENCIES: Include the skills the candidate must have to fill this position:\nBuilding teamwork\nDeveloping others\nMotivating others\nPlanning/ Organization\nProblem solving & Decision making\n\nTECHNICAL COMPETENCIES: Computer literacy adapted to the field of training:\nOperational knowledge of laundry equipment (washing machine, dry-cleaner, pressing machine)\nKnowledge on how to clean different fabric materials \n\nINDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:\nPeople Oriented\nPassionate for European luxury\nEntrepreneurial\nStraightforward\nAnalytical thinking\nIntegrity\n\nOTHER SKILLS: Depending on region and property.
Application Deadline: 1 March 2025
Department: Housekeeping & Laundry
Employment Type: Permanent - Full Time
Location: Egypt - Cairo
Compensation: ج.م0 / month
DescriptionSCOPE
The incumbent in this position is responsible for assisting the Laundry Manager in managing the day to day operations in order to meet business requirements with efficiency and effectiveness whilst ensuring the highest quality services to the Kempinski Standards. He / she supervises and controls all sections of laundry operations, which include all house laundry, guest and outside laundry as well as dry cleaning services. In the absence of the Laundry Manager, he/she is fully responsible for the management of the Laundry Department.
OVERALL OBJECTIVES
The job of Assistant Laundry Manager is executed satisfactorily when:\nRevenues, Expenses and Profit are closely monitored and budgeted figures (over)-achieved.\nHygiene standards are strictly monitored and followed.\nLQA (Leading Quality Assurance) audit results are 85% and above.\nESS (Employee Satisfaction Survey) results are 75% and above.\n
Key ResponsibilitiesMAIN RESPONSIBILITIES\nSupervise the day-to-day operation of the laundry, dry cleaning to ensure optimum quality as per hotel standards. Uphold to current hotel policies and procedures and assist in developing standard operating procedures, as well as production and quality standards.\nAssist in scheduling working time, optimizing different work processes to ensure maximum level of staff performance are reached.\nCheck all equipments constantly to ensure that machines are kept clean, properly maintained and in efficient working condition to aid on energy saving drive. Maintain follow up files of maintenance request, and make sure machines do not fall into disrepair.\nCoordinate with Housekeeping and F&B departments to ensure an adequate supply of linens and uniforms at all times.\nIn conjunction with the Laundry Manager, identify the training needs, develop the training plan and get the approval of the Laundry Manager, conduct the training and follow up to ensure training needs have been addressed.\nParticipates in the recruitment of new staff by screening and interviewing applicants, and in the management of Laundry Staff's performance which includes appraising, coaching and discipline.\nCheck and eliminate work and health hazards to personnel, check on safety and fire hazards, supervises cleanliness of laundry and dry cleaning areas.\nAccomplish administrative duties related to the position such as producing figures for the monthly production report, attending meetings, maintaining a daily log, etc. \nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Skills, Knowledge and Expertise\nNATIONALITY: Eligible for a working permit in country of hire
EDUCATION: Equivalent of a College Diploma in any related field such as Administration or Hotel Management
\nEXPERIENCE: To fill the position, one of the following is required:\n3 to 5 years experience in a laundry management position\nPreferably in a four or five star hotel\n\nLANGUAGE: Ability to work and communicate in a multinational environment:\nLocal language – excellent oral and written skills (as applicable)\nEnglish – oral and written skills\nAdditional language - beneficial\n\nCOMPETENCIES: Include the skills the candidate must have to fill this position:\nBuilding teamwork\nDeveloping others\nMotivating others\nPlanning/ Organization\nProblem solving & Decision making\n\nTECHNICAL COMPETENCIES: Computer literacy adapted to the field of training:\nOperational knowledge of laundry equipment (washing machine, dry-cleaner, pressing machine)\nKnowledge on how to clean different fabric materials \n\nINDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:\nPeople Oriented\nPassionate for European luxury\nEntrepreneurial\nStraightforward\nAnalytical thinking\nIntegrity\n\nOTHER SKILLS: Depending on region and property.
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