Job Summary

As a Waterton Assistant Service Manager (Assistant Maintenance Manager), you are an integral part of our mission “to provide a great place to live” for our residents. You will help maintain the physical condition of the community and equipment according to company guidelines and standards. The Assistant Service Manager conducts preventative maintenance, completes service requests, and helps to maintain a hazard free community.  

Your Impact and Job Responsibilities

Complete resident service requests and repairs in a professional and timely manner. Work with the Service Manager to provide supervision, direction, and guidance to all maintenance associates. Update, execute and document preventive maintenance schedule. Perform routine maintenance and repair on central and/or individual air conditioning units as authorized by the Service Manager. Prepare apartments for occupancy by effectively completing the make-ready process. This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, appliance repairs, and preventive maintenance. Perform regular property inspections of grounds, buildings, and common areas to maintain safety and cleanliness standards- identify issues, hazardous conditions, or other maintenance needs within the community and correct or report to the Service Manager and Community Manager. Inform the Service Manager when inventory of supplies fall below required levels. Place purchase orders as directed by the Service Manager and Community Manager. Assist in maintaining the appearance and cleanliness of the community by ensuring grounds, amenities, exteriors, and common areas are free from debris. Utilize reasonable safety measures and precautions to maintain a safe work environment.

What You’ll Bring- Desired Skills and Experience

Ability to work well with others in a team environment Ability to solve problems and multi-task Excellent customer service skills Experience in building maintenance, skilled trades, or comparable experience Experience with apartment maintenance technology and systems, or similar (i.e. commercial retail or other residential) is strongly preferred EPA-CFC Certification is required! An EPA-LBP certification is required for any property older than 1978.

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including:

12 weeks of paid parental leave On-Call stipend paid for every week on call BYOD (Bring your own device) stipend Competitive hourly compensation and renewal bonuses Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance 401K + match Generous paid time off, volunteer time off, and paid holidays

About Waterton

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations.  For over 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates.  We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence.  Overall we are a collection of people who strive daily to “find the good and leave it better”. 

Waterton welcomes all.

Waterton is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.  

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.