**Job Description :** **About us** Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, Gordons, and Guinness. Our purpose – Celebrating life, every day, everywhere – has an important role in our company, for our people, our diversity, our brands, in how we perform, and how we create shared value. Our ambition is to create the best performing, most trusted, and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people. Feel inspired? Then this may be the opportunity for you. **About You** We’re looking for an individual with a drive to be the best by building great relationships with the customers and key stakeholders. **Responsibilities:** + Managing a team within Commercial Experience TowerManaging daily Sales Order processing / Rebates Process + Processing ad-hoc and urgent transactions + Performing any UAT testing on the scope process + Checking and validating errors and changes on the Sales Order + Innovating ideas on the process bottlenecks and challenges and works out discussion with Line Manager + Supporting continuous improvement projects + Driving resolution on the Daily Order challenges + Acting as the main point of contact during BCP if identified as critical resource. + Providing documents to Audit team as needed during the regular cycle of business. + Responsible with the month end closing activities + Coordinating issues and challenges to help drive resolution on a more complex situation. + Coordinating and confirming closing activity status to CSA as needed. + Performing reporting functions as needed. **Experience required/Skills/Capabilities/Languages** + Minimum of 2 years of leadership experience required within a Shared Service environment + Willingness and ability to build great relationships with Customers. + Proactive, solution-focused mind-set and positive “can do” attitude. + Ownership, entrepreneurial attitude – drives issue resolution, escalates where necessary. + Initiative in participating to projects that promotes efficiency and process improvement **Diversity statement** Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. **Character Is Everything** **Worker Type :** Regular **Primary Location:** McKinley Hill **Additional Locations :** **Job Posting Start Date :** 2025-01-27 With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential. **DRINKiQ** What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)