The Opportunity

As an Communications Assistant Manager, you will be primary responsible for developing and executing the internal communications and help with external communications as well as other ad-hoc tasks when being assigned. You will work closely with key stakeholders to ensure all internal and external communication is clear, consistent, and aligned with the company’s goals and values.

Responsibilities:

Craft engaging and factual content in English and Vietnamese, focusing on creative storytelling.

Plan, edit, and curate content for various communication channels like LinkedIn, Town halls, Events, and regular memos.

Draft impactful messages, talking points, and speeches for senior executives, in written or spoken form.

Ensure consistency in internal communications across departments, aligning with external communication messages.

Manage internal communication during crisis situations affecting organizational perception and reputation.

Collaborate with the Public Relations team and handle designated external communications.

Liaise with regional or global offices on corporate communication matters as necessary.

Measure the effectiveness of communication initiatives and adjust strategies as needed

Handle admin tasks, payments, and other adhoc projects when being assigned

Personal Attributes and Culture Fit:

Exceptional writing, editing, proofreading, and translating skills in both English and Vietnamese.

Strong communication and interpersonal skills, with an ability to cultivate and sustain positive relationships with stakeholders across the organization.

Strong project management and organizational abilities, capable of handling multiple projects concurrently with keen attention to detail.

Proficiency in technology and tools for internal communication, including email marketing software, intranet platforms, Microsoft Teams, and social media.

Self-motivated and capable of working independently with minimal supervision.

What motivates you?

You obsess about customers, listen, engage and act for their benefit.

You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for:

Minimum 5 years of experience in cross-departmental communications management.

Bachelor’s degree in journalism, communications, public relations, or a related field.

Fluency in English is mandatory.

What can we offer you?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.

Boundless opportunity
We create opportunities to learn and grow at every stage of your career.

Continuous innovation
We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement