Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

GrabMart Fulfillment and Ops: will oversee GrabMart's fulfillment and operational efficiency. This role is critical in supporting GrabMart's growth targets by ensuring basics, improving quality and reliability through fulfillment rate, inventory management, backend configurations, and ad hoc ops projects.

Get to Know the Role

You will develop category strategies to increase growth and profitability. You will manage product assortments, pricing, and promotions to ensure that GrabMart offers a compelling product range.

You will report directly to the Manager, Deliveries. You will be based onsite at our Exquadra Tower, Ortigas office.

The Critical Tasks You Will Perform

Fulfillment Operations: own GrabMart's end-to-end fulfillment process; work with Marketplace, Commercial, and Tech to achieve improvements on fulfillment metricsInventory Management: Work with MEX teams to monitor inventory levels, forecast demand, and coordinate with suppliers to ensure stock availability; review assortment on platform and set up process for regular SKU cleanupPerformance Monitoring: Track key performance indicators (KPIs) related to fulfillment and operations, and report on performance metricsSpecial Projects: pilot ops projects that would unlock larger and more orders for the platformVendor Management: Collaborate with third-party logistics providers and other vendors to ensure seamless operations

Qualifications

What Essential Skills You Will Need

You have a bachelor's degree with 3 or more years of experience in fulfillment operations, inventory management, and product operationsYou have analytical skills with the ability to interpret complex data and translate insights into applicable strategiesYou have 3 or more years of experience using Excel / Google Sheets (can maintain complex spreadsheets)

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.