At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

The objective of the Assistant Manager, Digital Workplace is to provide day to day technology operation support to end users for GO.

Roles & Responsibilities

Handling day to day corporate end users’ technology request, capable in ensuring user satisfaction through accurate troubleshooting

Keep clear records of all activities in ticketing system and present them to management upon request for evaluation

Excellence in communication and monitor the level of service delivery

Laptop setup with specific company requirement and technology standard

Apple iPhone / iPad setup with Intune MAM and MDM

Good interpersonal skill to work with managers, users and teammates

Strong ownership and responsible for work quality

Able to work independently

Minimum Job Requirement

At least 5 years relevant experience in managing corporate end user technologies support in Investment Bank or trade floor

Hands-on experience in handling corporate end users’ technology

Strong  knowledge in  Win 10 enterprise, d and Front End Operation of M365, Edge Browser / MS Teams

Good working knowledge on relationship with Active Directory / GPO and user desktop and laptops

Familiar with collaboration tools (MS Teams, Zoom)

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.