REQ12476 Assistant Manager, Events & Promotions (Open)

POSITION SUMMARY:

The Assistant Manager, Events & Promotions will assist the Casino Marketing Team to achieve its objectives by engaging in Casino Marketing events, promotions, tournaments, and other related activities within the realms of the Divisions QMS and the Cyprus Gaming Commissions Regulatory Requirements.

PRIMARY RESPONSIBILITIES:

Assists the Manager, Casino Marketing in developing the Events, Promotions, and Casino Tournaments yearly calendar; maintains and updates the yearly calendar as and when required; communicates the yearly calendar to the Events and Promotions team for execution   Manages and oversees the Supervisors, Events & Promotions, to ensure the smooth execution of the Casino Marketing plan and set-up for events and promotions, Casino tournaments, draws, VIP events, special functions, and related activities as per the yearly calendar       Ensures that the BUs’ SOPs, Work Instructions, and Workflows related to events, promotions, tournaments, and other related activities are adhered toLiaises with the Manager, Marketing Compliance to ensure compliance across all events, promotions, tournaments, and other related activities are adhered toAssists the Casino Marketing BU with Marketing Compliance and Responsible Gaming requests, documentation, records, and filingManages, briefs and coordinates Supervisors, Events & Promotions on assigned events, promotions, and tournaments.Actively participates on promotions, events & tournaments at the Casino when needed, assisting the Supervisor, Events & Promotions on duty.Ensures internal communications are aligned with Casino Marketing promotions and objectivesLiaises with the Casino Marketing communications team for the proper utilization of Casino marketing communication channelsWorks with other team members and contributes to the development of unique value propositions; assists with the creation of targeted campaigns towards key Casino customer segmentsAssists on developing and implementing the Melco Club Mobile application marketing campaigns and promotions to existing Casino Members, and to potential new users based on BU objectivesAssists on developing an OMNI channel approach across all value delivery points and coordinates with all the respective departments including ITAssists the Market Development and Strategic Partnerships Manager on related tasks as and when required  Liaises with the Business Processes team as and when required to ensure alignment with the Divisions QMS (Quality Management System)Contributes to marketing research to determine competitiveness, identifies insights, and propose actions; assists on developing performance metrics and reports; identifies new opportunities and improvements as requiredComplies with budgetary guidelines, processing documents and maintaining assigned budget categoriesPerforms any related tasks assigned, delivering a high-quality product  Liaises with various BUs for related Casino Marketing activities as and when requiredAttends ad-hoc Casino Marketing team meetings  Attends weekly planning and progress meetings with the Manager, Casino Marketing

QUALIFICATIONS:

Experience

Minimum 2 years’ related experience within a PR, Marketing, Events and Promotions roleMinimum 2 years related experience in a casino operation or high-volume retail industry or related fieldExperience with creation, implementation, and management of online and offline marketing campaignsExperience in organizing eventsGood understanding of occupational health and safety rules and regulations  

Education

Bachelor’s Degree in Marketing or Business Administration or related field desirable  

Skills

Excellent command of the English and / or Greek languageAble to influence and engage the audienceExcellent presentation skillsExcellent organizational skillExcellent knowledge of Microsoft officeAdditional languages such as Russian/ Arabic/ Hebrew/ Chinese, will be considered an advantage

PERSONAL COMPETENCIES:

Self-motivated and displays a high commitment to delivering resultsLeads others to achieve business objectivesApproachable team player who communicates effectivelyAchieves agreed objectives and accepts accountability for resultsDisplays the highest level of integrityAbility to maintain discretionShift work (time and days)Ability to work under pressure, energetic and enthusiasticMust be able to work indoors and be exposed to various environments such as, but not limited to noise, dust, cigarette smoke and fragrances