Assistant Manager, Marketing – Santa Ana, Costa Rica 

Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as an Assistant Manager, Marketing. 

Western Union powers your pursuit. 

We're seeking a highly motivated and organized professional to join our growing Global Brand team. In this role, you will support the execution of our brand and marketing strategies to ensure brand consistency across all touchpoints. You will manage the Brand Center online platform to ensure that it runs smoothly and meets the needs of the marketers and designers that rely on this for guidelines, asset files, and campaign information. Lastly, you will provide support and consultancy for marketers throughout the organization on adherence to brand standards.

Role Responsibilities:

Digital Asset Management

Oversee the organization and maintenance of our global DAM system Implement asset tagging taxonomy to ensure efficient image and asset retrieval Manage user access and permissions with the DAM portal and creative assets Address user inquiries and troubleshoot any issues related to the DAM platform maintenance Ongoing management of site content (assets, pages, public data) for brand relevance Develop user guidance and training for technical tool upgrades

Vendor Management & Reporting

Serve as the primary liaison with our external DAM vendor Monitor and report on DAM system usage to identify areas for improvement Stay up to date on industry best practices related to digital asset management

Photography Asset Management

Review and update stock library for relevance and use Assist on sourcing new stock photos to align with brand needs Serve as primary liaison with and account administrator of custom stock photography sites.

Global Brand Budget Management

Support the budget management process for purchase orders and contracts Contribute to budget tracking and reconciliations for global brand and creative suppliers

Brand Review

Provide brand review, based on detailed knowledge of brand design guidelines and principles

Role Requirements:  

Bachelor's degree in Marketing, or related field. 5+ years of Digital Asset Management experience a bonus, but not required. Proficient in budget management, and Microsoft office suite. Basic understanding of creative campaign development and Adobe Creative Suite. Strong communication skills, proactive self-starter; able to manage and collaborate within fast-paced heavily matrixed cross-functional organization, basic organizational and project management abilities.

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.  

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

( https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Costa Rica- specific benefits include:

Asociación Solidarista In house company doctor services Transportation services options Referral Program award Employee Resource Groups (ERG) and committees to volunteer with Pan American Medical and Life insurance Cafeteria Discounts

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-DJ1 #LI-Hybrid

Estimated Job Posting End Date:

01-17-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.