Company Description

The Biz Ops team represents a good balance of all our Grab principles with a strong emphasis on Intellectual Rigour

The team is a data-driven team with good experience in operations and interest in market insights. The team enjoys solving tough, complex business and operational problems and coming up with long-term strategies for the businessThe team focuses on a variety of “missions” from planning, setting up new businesses, and end-to-end project management and execution of company initiatives

Job DescriptionSearch for insights into multiple Grab StakeholdersBuild and maintain long-term relationships with partnersCollaborate with the marketing team on promotional activitiesResearch competitors and suggest appropriate pricing and promotional activitiesLead multiple process improvement projects in direct collaboration with different project and vertical leads and managementEnsure efficient coordination of various departments by implementing an optimized set of processes and systemsOversee project delivery and change management processes, including leading critical and high visibility strategic initiativesProvide input, document requirements and support the design and delivery of projects and programsCollect data on various metrics to create performance baselines and implement it across regions

QualificationsAble to thrive in a fast-paced, high-pressure environment with tight deadlines.Possess strong business acumen, curiosity about data, and excellent analytical and problem-solving skills.Proficient in Excel/Google Sheets and is able to draw key insights from numbers.Experience in managing complex, cross-functional projects and creating business cases and models for business growth.A team player with a collaborative spirit, excellent stakeholder management, communication, and interpersonal skills.Comfortable working on the field, engaging closely with stakeholders, and handling different personalities and business objectives in a calm, composed manner.Self-starter, detail-oriented, humble, and adaptable, with the ability to learn on the fly.Bachelor’s degree with 4-6 years of experience in operations and/or project management.Must be based in Davao City.Open to travel from time to time within Mindanao and other parts of the country as needed.You are knowledgeable in SQL and/or Python.

Additional Information

Day-to-day:

Lead multiple process improvement projects across Mindanao with direct contact to top management in the organizationEnsure efficient coordination of various departments by implementing an optimized set of processes and systemsOversee project delivery and change management processes, including leading critical and high visibility strategic initiativesProvide input, document requirements and support the design and delivery of projects and programsCollect data on various metrics to create performance baselines and implement it across regions

Deliverables:

Overall Expansions and Partner liaison, from metrics monitoring to scorecard deliberationData and dashboarding champion for MindanaoDirect collaborator with S&P and Product teams for tech rollouts in MindanaoP&L monitor, working closely with Marketplace representatives to ensure financial objectives are met and managed