Company Description

Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to know our Team:

This function operates in the Regional Planning and Partner Platform Excellence team. The team primarily focuses on strategic initiatives to improve operational efficiencies and experiences for Grab’s driver- and merchant- partners. We make an impact by acting as a think tank in fostering continuous improvements of driver- and merchant-related processes and products through various experiments and project implementations.

We are a team that: 

Celebrates strong collaboration and support and mutual respect. Is passionate about creating and ensuring value for our driver and merchant partners. Strives to do excellent and meaningful work with the clarity of thought, creativity and effective execution. Helps influence the overall operations efficiency of the company, especially involving that of our driver and merchant partners. 

Get to know the Role:

We are seeking a highly motivated and skilled Assistant Manager to join our Planning and Core Platform Excellence team. This mid-level managerial position plays a pivotal role in driving operational process improvements and product automations to provide the best experience for Grab’s driver- and merchant- partners across countries in South East Asia. The ideal candidate will bring a strategic mindset and strong project management skills to enhance our operational excellence and drive continuous improvement initiatives.

The day-to-day activities:

Strategic Planning and Implementation: Assist in the development and execution of strategic plans to enhance operational efficiency and effectiveness across functions through process optimisation as well as product automation.Project Management: Lead and manage key projects, coordinating with cross-functional teams across different country, regional, and functional teams to ensure timely and successful execution.Continuous Operational Improvement: Identify and assess potential operational process and framework standardization across countries to enhance efficiency, reduce costs, and improve driver- and merchant- partner experience.  Stakeholder Engagement: Work closely with stakeholders across the organization and within the region to align strategies and operations with overall business objectives.Data Analysis and Reporting: Analyze operational data to identify trends, challenges, and opportunities. Prepare and present reports to senior management to inform decision-making.Team Collaboration: Collaborate with the various cross-functional teams across the region  to support and implement strategic initiatives.Market Insights: Monitor industry trends and market conditions in South East Asia to inform strategic planning and project prioritization.

Qualifications

The must haves:

Bachelor's degree in Business Administration, Management, or related field. A Master’s degree is a plus.Minimum of 5 years of experience in strategic planning, project management, or operational support, preferably in a multinational environment.Demonstrated ability to manage complex projects, and experienced working with large cross-functional teams across geographical boundaries.Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels in both written and spoken EnglishStrong business acumen, resourcefulness, and problem-solving skillsSelf-driven, motivated, entrepreneurial, structured thinking and results-oriented; ability to own outcomes and make things happenStrong analytical skills with the ability to translate data into actionable insightsHighly comfortable working with systems, tools, and databases.Proficient in Google or Microsoft Office Suite and project management software.Knowledge of lean management, Six Sigma, or other continuous improvement methodologies is desirable.Ability to travel within the South East Asia region as required.

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.