Position Summary

We are looking for an individual to join our Parts SCM team in MENA Office. The successful person will be responsible for optimal stock management at Depot and supporting forward deployment of stock to partners. The SCM specialist works closely with vendors & Internal customers in MENA subsidiaries and branches to manage and monitor the parts operation process.

Role and Responsibilities

Parts SCM handling for MENA

Responsible for stock level management and healthy stock maintenance

KPI monitoring and on field service process improvement "PBO" "PSM", "ISR","FAR",”PAR”

Manage ETD with Vendor & accurate update to Customers

Parts reallocation to other sub/Depot based on urgency

Support field operations  to minimize repair pending

Vendor claim handling (DNA, LTP, Non-conformity)

Customer training for related issues

Forecasting Method changes in SPM system

Reporting and troubleshooting

Skills and Qualifications

Must have a relevant Bachelor's Degree

5-7 years of experience in Customer Relationship Management and Procurement

Good knowledge of SAP and Microsoft software

Excellent knowledge of Parts operation process and demand forecasting

Basic knowledge of Warehousing and logistics know-how

Customer oriented with Problem solving and evaluation skills

Excellent English communication skills (written and verbal)

Able to work under pressure and team work oriented.

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