ABOUT THE COMPANY  

Milliman is among the world's largest providers of actuarial and related products and services. Founded in 1947, Milliman is an independent firm with offices in major cities around the globe. We are owned and managed by our principals senior consultants whose selection is based on their technical, professional and business achievements. Milliman serves the full spectrum of business, financial, government, union, education, and nonprofit organizations. In addition to our consulting actuaries, Milliman's body of professionals includes numerous other specialists, ranging from clinicians to economists. Despite our impressive growth over the past six decades, we still operate according to the guiding principles of our founders, Wendell Milliman and Stuart Robertson. We retain their rigorous standards of professional excellence, peer review and objectivity. We remain committed to developing innovative tools and products and providing expert solutions. And we continue to earn our clients trust by keeping our focus fixed on their business objectives. 

POSITION OVERVIEW: 

We are seeking a highly skilled and motivated general workplace administration professional to oversee and enhance the operational and administrative functions of our office. The selected candidate will be responsible for managing multiple aspects of the administrative functions of Milliman’s operations in India, ensuring smooth day-to-day operations, maintaining compliance, and implementing safety and facility management measures. This position is ideal for an experienced professional with a proven track record in office management, vendor coordination, and facilities upkeep within a dynamic and growing professional services firm. 

KEY RESPONSIBILITES: 

FACILITY MANAGEMENT: Coordinate the movement of materials and ensure proper documentation. Oversee front office staff, receptionists, and administrative assistants while managing contract manpower and ensuring compliance with labor laws. Maintain effective communication with vendors to support day-to-day operations.  STAFF SAFETY AND SECURITY: Ensure compliance with safety regulations and implement measures to prevent accidents. Coordinate emergency training, conduct fire and evacuation drills, facilitate earthquake safety sessions, and provide security guard training on CCTV and incident management.  OFFICE SUPPLIES AND VENDOR MANAGEMENT: Manage the ordering and replenishment of office supplies. Source, evaluate, and negotiate with vendors, handle office equipment procurement, and process invoices while maintaining accurate transaction records.  PURCHASE AND INVOICE PROCESSING: Verify vendor credentials, manage insurance renewals, assist with employee hospitalization claims, and address any vendor payment inquiries to ensure smooth financial processes.  FACILITY UPKEEP AND MAINTAINANCE: Coordinate maintenance of electrical systems, air conditioning, and office equipment. Oversee Annual Maintenance Contracts (AMCs), handle complaints related to office facilities and conduct cleanliness inspections. Manage workspace allocation and minor office expansions.  STAFF TRANSPORT MANAGEMENT: Oversee staff transport services, ensuring shuttle operations run smoothly. Maintain a logbook of complaints and provide data analysis for shuttle utilization, recommending improvements as needed.  FOOD AND CAFETRIA MANAGEMENT: Ensure food quality, hygiene, and variety meet employee expectations. Oversee tea/coffee vending machines and adapt offerings based on employee preferences and weather conditions. 

KEY QUALIFICATION: 

8-12 years of experience in administrative or office management roles, preferably within a professional services environment.  Flexibility & Availability (Work from Office): This role is based in-office and requires high availability and flexibility to manage urgent or last-minute admin requests, in a dynamic work environment.  Strong communication and interpersonal skills, with the ability to effectively collaborate with vendors, employees, and senior management.  Expertise in vendor management, including sourcing, negotiating contracts, and invoice processing and working Finance for payments.  Ability to manage multiple tasks and prioritize effectively in a fast-paced work environment.  Strong knowledge of health, safety, and security regulations, with experience coordinating safety programs.  Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). 

PERSONAL ATTRIBUTES: 

Proactive, solution-oriented, and highly organized.  Strong attention to detail and commitment to quality.  Ability to work under pressure and manage multiple tasks simultaneously.  Strong leadership skills with a focus on team collaboration and motivation