**Description** Recruits, trains, supervises and appraises staff + Insures accurate and timely time card management for both self and staff. + Upholds dress code standards for both self and staff. + Uses provided company tools and processes to document performance of staff. + Models integrity to staff and treats others with respect. Oversees day-to-day retail operations + Signs customers up for the cake club and explains the benefits. + Create store plan and schedules within labor budget. + Completes all assigned duties within the deadline. + Resolves customer issues quickly and delivers appropriate solutions to make customers happy. + Manages retail inventory variance as well as timely inventory completion. + Responsible for cash variance for both sales and petty cash. Maintains exceptional quality of all products + Utilizes FIFO guidelines and reducing waste. + Maintains store cleanliness and appearance. + Uses operational tools to insure completion of opening and closing duties. + Ensures compliance with health and safety regulations. + Follows appropriate slicing guidelines. + Provides meaningful feedback for the DM with suggestions for improvement. Focuses on Company Engagement + Engages in monthly promotional goals. + Asks questions if something is unclear and seeks out opportunities to learn. + Completes all required employee training. Sales Focus and Transaction Grown + Increases transactions for both bakery and retail products. + Coaches employees on sales techniques. + Ensures employees adhere to sample schedules. Requirement + High school diploma or GED + ServSafe Certification within 60 days of hire or promotion + Retail experience