Job Title: Assistant Manager

Career Level - D1

Introduction to role

The Global Learning Services (GLS) team at AstraZeneca is dedicated to delivering significant business benefits through improved learner experiences, innovation, process optimization, analytics capability, and cost-effective, sustainable, and scalable learning solutions. GLS serves as a single-entry point for managing learning administration for global learning systems. By optimizing processes, we simplify and standardize learning procedures and governance, using innovation and automation wherever possible. Our analytics capability enhances our ability to provide performance metrics and insights, improving business decision-making. We aim to provide cost-effective learning solutions and reduce the cost of learning administration for the business.

To achieve our vision for Global Learning Services, we are seeking an experienced Assistant Manager who will support learning initiatives by bringing key skills in GxP learning management, content development, and experience in leading multiple phases of project life cycles.

AccountabilitiesGxP Computer System administration, support issue point, and maintenanceGxP Computerized System Request Management and technical investigationCreating SOPs, Guidance Documents, and Work InstructionsPartnering with QA on managing GxP enterprise applications throughout all phases of the system development lifecycleServing as an Information Systems SME and Project CoordinatorSupporting account management, routine user access reviews, and release management for GxP regulated systemsInterfacing with system business owners of GxP systems and providing technical supportCollaborating with vendor support for maintenance & operation of GxP systemsStaying ahead of with US and international regulations, industry standards, and emerging topics related to GxP, GCP, and GMPPreparing, reviewing, and approving GxP Computerized Systems Validation lifecycle documents as an IT SMEUnderstanding, analyzing, and documenting GxP/GMP frameworksDocumenting defined processes and strategiesFacilitating communication between collaborators, learning partners, and Learning Services teamsBuilding relationships with partners throughout the project lifecycleEmphasizing continuous process improvements and service deliveryForecasting and coordinating with Learning Services teams and BusinessLeading projects from requirements definition through deploymentEnsuring projects adhere to scope, schedule, and risk management processesSetting up GxP Governance visibility for Learning Partners & Business through business review meetingsSupporting the definition of Standard Operating Procedures related to end-to-end processesVersioning and updating processes, procedures, and policy documentsScheduling the expiration of courses and assets as appropriateWorking with senior management to ensure completed projects meet users’ expectationsDefining processes, workflows, effective content production, and implementation of up-to-date development and LMS technologiesSupporting and maintaining the global knowledge base for standard process documents, key tools, and templatesOnboarding new hires to their role and ensuring timely readinessManaging a team of 8 to 10 membersProviding coaching/mentoring and performance development for team membersEssential Skills/ExperienceBachelor’s Degree preferred (Academia: Computer science, Engineering, technology)10+ years related experienceExperience in Learning platforms like SABA, Cornerstone, SuccessFactorsMinimum additional 3 years of experience supporting GxP (GMP, GLP, GCP) computerized systemsProject management skills including scope definition, risk assessment, estimating, and reporting; ability to prioritize and complete tasks; strong time management skillsGood people management skillsFull understanding of standard processes for regulated and validated (GxP) systemsExcellent time management skills with the ability to organize and prioritize effectivelyStrong analytical skills with the ability to create viable solutions and implement flawlesslyStrong oral and written communication skillsCustomer focus and organizational awarenessExperience in resource/customer managementAbility to manage strict timelines, issues & ensure quality of workProficient in partnering with customers/team members from different levels of multiple teams who are geographically dispersedDesirable Skills/ExperienceAbility to apply structured problem solvingExperience in the Pharma industryProficient in communicating organizational policies and proceduresExperience in Change Control, incident response, and release managementAbility to set vision and drive tactical executionImpactful customer engagement experience across multiple regionsStrong working knowledge of Microsoft Office Suite; advanced PowerPoint user (visuals, graphics), Advanced ExcelWillingness to accommodate different time zonesTeam skills including the ability to establish effective working relationships within the organizationSolid understanding of the pharmaceutical/healthcare industryKnowledge of instructional design and adult learning principles

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

AstraZeneca offers meaningful work that makes a bigger impact. As part of our distributed team, you can apply your skills to genuinely impact patients' lives. Join us at an exciting time of growth through innovation. Shape this journey by reimagining how we work; at every turn we're innovating and taking intelligent risks. We do this to steer the enterprise forward. Every person plays a part in our story. Speak up, take initiative, make it yours. Be a trusted partner in a fast-growing organization.

Ready to make a difference? Apply now!

Date Posted

06-Feb-2025

Closing Date

19-Feb-2025

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.