**Overview** **Benefits:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf) The Assistant Manager supports the Sports & Entertainment Project Manager in overseeing daily operations, ensuring the successful execution of events, and maintaining high service standards. This role requires strong leadership skills to manage and develop frontline teams, optimize workflows, and uphold safety and quality standards. The ideal candidate will have experience in operations management, a problem-solving mindset, and the ability to adapt in a fast-paced, event-driven environment. This position requires flexibility, including working nights, weekends, and holidays as needed to support events and post-event operations. **Essential Functions:** + Supervise and lead daily activities of the operations team. + Set priorities and allocate resources to ensure task completion. + Recruit, train, and manage a team with a focus on operational efficiency and safety. + Monitor and support team member performance, including evaluations, training, and recognition. + Ensure work assignments and schedules align with department, facility, and contractual needs. + Act as the primary point of contact for client inquiries, requests, and concerns. + Apply company policies and guidelines to address and resolve operational challenges. + Ensure compliance with department training and recertification programs within established timeframes. + Meet with clients regularly to ensure expectations and service levels are met. + Implement and manage quality control and safety programs to maintain a secure work environment. + Provide technical guidance and interpretation of policies and procedures to employees. + Monitor staffing levels and manage daily scheduling to ensure coverage. + Track work requests, monitor progress, and address outstanding work assignments. + Lead special projects and other duties as assigned. **Qualifications & Experience:** + 1-3 years of experience in operations, facilities, or event management. + Bilingual (English/Spanish) preferred. + Strong leadership skills with the ability to supervise and develop a team. + Flexibility to adjust work schedules based on operational demands. + Proficiency in Microsoft Office and other job-related applications. + Strong organizational and multitasking skills with the ability to work under pressure. + Excellent problem-solving skills and ability to resolve issues within tight time constraints. + Effective communication skills, including the ability to read and interpret safety rules, operating manuals, and policies. + Strong interpersonal skills to foster positive working relationships and collaboration. REQNUMBER: 110266 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.