Job Family:

BICM Process (India)

Travel Required:

None

Clearance Required:

None

What You Will Do:

Assist the project manager in managing the day-to-day operations and project, overall.Achieve Service Level Benchmarks: Productivity, Quality, & TAT.Performance, Communication and Escalations Management.Custodian of process documents including SOPs and other records.Keeping the team morale high, while flagging off and addressing employee queries and concerns promptly.Conduct performance discussions, reviews, initiate appropriate training.Reporting – Ensuring all the external and Internal reporting requirements are met.Continuously enhancing the subject matter knowledge, operational competencies, and skills of the team members and self.Assist in the hiring, conduct onboarding procedures, and deliver trainings.Assessing Risks and having appropriate controlsDriving process improvement initiatives.Driving the culture of growth through learnings and knowledge enhancements.
What You Will Need:Graduation in any discipline.8 years of work experience in the Financial Industry (Preferably within the Banking, Insurance and Capital Market in a dynamic fast-paced environment),1 year as an Assistant Manager (on paper)Completed at least one performance appraisal cycle.Excellent Communication, & Strong interpersonal skills.Operations and Quality Controls Testing within financial industry.Knowledge of RCSA and operations management frameworkStakeholder and communication managementOperating effectively in an evolving environment.Critical thinking, attention to detail, and analytical skills.Overtime, Night shift and Weekend working depending on business requirement.

What Would Be Nice To Have:

Highly Motivated, Self-driven and EnergeticSelf-management, Organized, Independent, Self-learning, & Growth Mindset.Versatile, and willingness to take up multiple projects in different work streams within Banking, Insurance, and Capital Markets.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse
Guidehouse is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.