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Business Descriptor:

We are currently seeking an experienced professional to joinThe Global Asset Managementteam.

Principal Responsibilities

· Leading and Managing 3 locations Delhi NCR, Rajasthan and Kanpur for Mutual Operations to ensure all work is completed within established service levels and reviews the same on regular basis.

· To guide team to ensure timely and error free reporting of transactions received at the Investor Service Centre. Daily managing TSM control mechanism and Daily check list review of locations.

· Supporting associates on daily basis to ensure accurate and timely responses are shared with investor, MFD etc and all requests are escalated as appropriate.

· Explore and process efficiency suggestions and contribute to achieve customer delight by supervising and managing risk as per regulatory requirement.

· Effective coordination with RTA to ensure minimal escalations.