As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.
The opportunity : Assistant Manager - Learning & Development- Gurgaon
CBS - TAL - Learning:
As a member of the Core Business Services (CBS), you have an opportunity to work across teams that extend knowledge, resources, and tools to the wider firm helping them deliver exceptional service to our clients, gain in the marketplace and aid the firm's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Aid Services, Administrative Services, Brand, Marketing and Communications, and Quality and Risk Management.
Across these teams, you'll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, and communities.
Your key responsibilities
Technical Excellence
Learning Need assessment & creating calendars
L&D budgeting & planning
Assisting in creating learning budget basis learning priorities and requirements
Project manage learning initiatives/programs
Work back with the deployment L&D Associates to ensure smooth deployment per plan and monitor deployment to ensure timely escalations and troubleshooting in case of any challenges Ensure timely creation of new courses on SuccessFactors (LMS) Liaise with business to create business cases and ensure the business need is adequately captured for all external trainings End to end monitor the external trainings to ensure smooth deployment and timely escalate any delays/ challenges Review learning MIS for accuracy and analyse MIS for trends (positive or adverse) Create and publish dashboards Propose innovative ideas/ solutions that support the learning strategy and implement Build collaterals and manage branding and post branding for Marquee programs as required Provide inputs for various newsletters, internal reviews, etc.
Stakeholder Management:
Interact with various learning SPOCs/ stakeholders and build relationships Timely report/ escalate challenges to stakeholders Interact with other SSL, Cross SL and FWL learning teams. Share and leverage best practices wherever possible
Business Awareness:
Develop good knowledge of business to understand business requirements Stay abreast with changes in business to be able to proactively provide required solutions
Facilitator Management:
Maintain and build internal and external SME/trainer pool or database Assist in identifying trainers (internal/external) for various learning programs
Participant Management:
Identify right target audience for various learning programs Drive participation
Facilitation:
Emerge as a key facilitator for learning programs
Vendor Management:
Timely communicate new vendor requirements to the operations team Assist in first level screening of vendors and trainers- in case of external vendor-led programs Liaise with business for vendor selections Monitor performance to ensure only trainers with high feedback scores are used continuous
Content Management & Strategic projects:
Assist in building and updating content as and when required Assist in strategic projects as and when required
Skills and attributes for success:
Strong planning and problem-solving skills Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations Excellent verbal and written communication skills Comfortable with presenting to and influencing a variety of stakeholders across the organization
To qualify for the role you must have
Qualification
Experience
Learning and Developmnet experience for 7-8 Years People Management experience will be an added advantage
What we look for
People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.
What we offer
With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.
EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world. Apply now.