Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 10 Villas with 48 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a recipient of both the Forbes Four-Star Award and the AAA Four-Diamond Award.

This position is responsible for supporting the day-to-day operation of the beverage department while focusing on alcohol compliance, training, and Forbes standards in the Iberian Lounge at the Hotel Hershey.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Train beverage staff in Iberian Lounge to follow and adhere to the highest levels of service to ensure all employees adhere to the alcohol service guidelines and comply with identified standards. Assist the Beverage Manager with hiring and onboarding new staff.*

Monitor the levels of service being provided and identify the standards adhered to by all team members.*

Participate in the Lounge cocktail/beverage program and ensure that it is updated seasonally.*

Promote the Lounge, assist servers and bartenders on the floor during peak periods, and help manage property liquor inventories and controls to ensure guest and employee satisfaction within the parameters of the operating budget.*

Supervise banquet bars, complete billing and all daily paperwork required in the beverage department, and complete department bank audits as required monthly.*

Order departmental supplies including liquor, beer, and wine in conjunction with business levels.*

Assist manager in weekly administrative work such as scheduling and timekeeping. Perform data entry and other assistance as requested. Observe management in order to learn and cross-train.

Perform other duties as assigned, including Manager on Duty shifts.

Qualifications:

Minimum of 3 years of related experience.

Industry Experience - Food & Beverage

Minimum of 1 year supervisory experience.

Post-Employment - RAMP/ ServSafe

Completion of high school or GED

Knowledge, Skills, and Abilities:

Proficient working with details on a daily basis for prolonged periods of time.

Skilled in the use of Microsoft Office applications, including Excel and Word.

Job Demands:

While performing the duties of this job, the employee is required to:

Reaching Forward Occasional (<33%)

Climbing Stairs Occasional (<33%) (20 ft maximum height)

Lifting Frequent (34-66%) (35 lbs maximum weight)

Reaching Overhead Occasional (<33%)

Finger Dexterity Occasional (<33%)

Hand/Eye Coordination Occasional (<33%)

Stooping Occasional (<33%)

Bending Occasional (<33%)

Sitting Occasional (<33%)

Standing Frequent (34-66%)

Walking Frequent (34-66%)

This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

This job regularly requires verbal communication of detailed information to others either by phone or in person.

The position is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.

Schedule will vary and include days, evenings, weekends, and holidays.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer