JOB DESCRIPTION: Assistant Manager Operations

FactSet is a leader in providing research and analytical tools to finance professionals. FactSet

offers instant access to accurate financial data and analytics around the world. FactSet clients

combine hundreds of databases from industry-leading suppliers into a single powerful

information system.

FactSet Fundamentals Team collects financial statements of Public and Private (US only) companies across the continent. The team sources the company filings from various sources like stock exchanges, company websites, and regulatory body & third-party vendors. We extract & analyze the data from financial statement like Balance Sheet, Income Statement & Cash flow statement of the company. The team also collects the textual data like Business Activities, Officers, Shareholder, industry classification, etc.

The Assistant Manager Operations handles and directs activities of assigned multiple and cross-cultural teams, multiple processes and is responsible for providing accurate and reliable quantitative financial market data to internal database and external clients based on financial industry source publications, financial reports and other resources. This function engages in people skills development, career progression and the overall administration for all team members.

JOB RESPONSIBILITIES

Ensures timeliness, accuracy and coverage of team productivity and drives to improve the same on a continuous basisPlan, outline and implement an effective and efficient workload distribution encompassing all units in the teamMonitor data inflow, content and process enhancement and liaise with technology team for development and implementation of initiativesImparts technical/content training to the team wherever requiredGuide and mentor new Team Leaders on the floorIdentifies process/tool enhancement initiatives and liaises with technology team for development. Take a leading role in the implementation of such actionsCollaborate with the Quality team in streamlining quality feedback and optimize operational outputServes as escalation point for complex data-related queries and production and technical issues.Formulate, execute, monitor, assess and recalibrate motivation plans for enhanced employee morale and appropriate reward systemsDoes the administrative work in managing the team including attendance, discipline, and performance managementFully knowledgeable in all content sources used and data sets coveredImproved client satisfaction and retention.Performs other duties from time to time that may be assigned by Management

JOB REQUIREMENTS

Good communications skills written & oralGood numerical skills / AnalyticalGood knowledge of accountancyEye for DetailAble to motivate the team & also self-motivatedAble to lead the team effectivelyGood organizational skillsGood MIS skillsGood skills in use of MS applications (Excel, Word & Power Point)Ability to work under pressure and multi-taskExperienced in MS office suite including a high proficiency in working with PowerPoint and other training softwareGraduate in Commerce / Business Management or equivalentMinimum Rating should be Strong Performance or better in last 3 evaluation cyclesShould not be in PIP/CAP in the last 3 evaluation cycles

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process.  All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

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