Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

Competitive Salary packages and performance bonusesDay 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)Retirement savings benefitRewarding culture that values wellness and well-beingPerformance BonusGlobal network of industry expertsExtensive training resources

Job Description:

We’re looking for a Assistant Manager, Second Line Compliance to join our Integrated Compliance Services team at MBPS. The Assistant Manager serves as a shared resource, providing support for planning, strategizing, adopting plans, organizing priorities, and overseeing functions within the second line tower of ICS. This role ensures strict adherence to internal guidelines, policies, and procedures during related activities or while achieving ICS’s goals. Additionally, the Assistant Manager helps monitors team quality, ensures timely deliverables, and exercises sound independent judgment in decisions related to risk assessment, quality control, operational procedures, training and awareness, and other delegated responsibilities associated with the business.

Key Responsibilities:

Provides support to the associate director in monitoring and ensuring timely deliverables for compliance activities within the ICS Second Line function such as testing, training, regulatory reporting, and professional developmentPrepares quality monthly, quarterly, or annual reports relating to the teams’ accomplishments, pending activities, and upcoming plans or recommendations for improvementProvides support to the designated leads in carrying out their responsibilities and ensuring sustainability and quality for programs in place such as:Supporting the annual conduct of risk assessments to identify process gaps at the Segment and BU Level.Assisting in compliance monitoring and tracking of regulatory changes, ensuring that the organization remains compliant with all relevant laws, standards, and industry regulations.Working with the leads and quality manager on the documentation of controls processes and carrying out the quality program.Collaborating with internal and external risk and audit teams, providing documentation and evidence as needed to demonstrate compliance and adherence to governance standards as part of the audit and risk support.Supporting the development and delivery of training programs relating to the team’s career development, awareness of governance, risk, and compliance matters.Identifies opportunities and recommend improvements to reduce risk exposure and enhance operational efficiency resulting to enhanced governance processes.Capitalizes on one’s ability to build and foster positive, effective relationships and work to strengthen partnerships with key stakeholders across the organization (Legal, Compliance, IT, etc.).Uses strong communication skills to participate in meetings and present information to all levels within the company.

Qualifications:

Bachelor’s degree, preferably related to Banking, Accounting or related course, Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Anti-Money Laundering Specialist (CAMS) designation is a plus.Minimum 5 years of related financial services, compliance or management experienceInsurance, banking, internal or external audit experience is preferredWith insurance agency sales background is a plusCapable of prioritizing and managing stretch assignments as needed.Excellent organizational skills including analytical and problem-solving skills.Excellent written and verbal communication skills.Technology skills including knowledge of applicable compliance or business systems.Disciplined, works independently and capable of managing stretched assignments/shifting schedules as needed.Project management.Ability to facilitate decision-making across groups in the company.Ability to embrace change and with strong change management skills.Ability to interact with roles from different areas and at all levels across the organization.Possesses judgment and risk management skills

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid