**_Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place._** **Why choose Manulife?** + Competitive Salary packages and performance bonuses + Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners) + Retirement savings benefit + Rewarding culture that values wellness and well-being + Performance Bonus + Global network of industry experts + Extensive training resources **Job Description:** _We’re looking for a_ Assistant Manager, Second Line Compliance _to join our Integrated Compliance Services team at MBPS._ The Assistant Manager serves as a shared resource, providing support for planning, strategizing, adopting plans, organizing priorities, and overseeing functions within the second line tower of ICS. This role ensures strict adherence to internal guidelines, policies, and procedures during related activities or while achieving ICS’s goals. Additionally, the Assistant Manager helps monitors team quality, ensures timely deliverables, and exercises sound independent judgment in decisions related to risk assessment, quality control, operational procedures, training and awareness, and other delegated responsibilities associated with the business. **Key Responsibilities:** + Provides support to the associate director in monitoring and ensuring timely deliverables for compliance activities within the ICS Second Line function such as testing, training, regulatory reporting, and professional development + Prepares quality monthly, quarterly, or annual reports relating to the teams’ accomplishments, pending activities, and upcoming plans or recommendations for improvement + Provides support to the designated leads in carrying out their responsibilities and ensuring sustainability and quality for programs in place such as: + Supporting the annual conduct of risk assessments to identify process gaps at the Segment and BU Level. + Assisting in compliance monitoring and tracking of regulatory changes, ensuring that the organization remains compliant with all relevant laws, standards, and industry regulations. + Working with the leads and quality manager on the documentation of controls processes and carrying out the quality program. + Collaborating with internal and external risk and audit teams, providing documentation and evidence as needed to demonstrate compliance and adherence to governance standards as part of the audit and risk support. + Supporting the development and delivery of training programs relating to the team’s career development, awareness of governance, risk, and compliance matters. + Identifies opportunities and recommend improvements to reduce risk exposure and enhance operational efficiency resulting to enhanced governance processes. + Capitalizes on one’s ability to build and foster positive, effective relationships and work to strengthen partnerships with key stakeholders across the organization (Legal, Compliance, IT, etc.). + Uses strong communication skills to participate in meetings and present information to all levels within the company. **Qualifications:** + Bachelor’s degree, preferably related to Banking, Accounting or related course, Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Anti-Money Laundering Specialist (CAMS) designation is a plus. + Minimum 5 years of related financial services, compliance or management experience + Insurance, banking, internal or external audit experience is preferred + With insurance agency sales background is a plus + Capable of prioritizing and managing stretch assignments as needed. + Excellent organizational skills including analytical and problem-solving skills. + Excellent written and verbal communication skills. + Technology skills including knowledge of applicable compliance or business systems. + Disciplined, works independently and capable of managing stretched assignments/shifting schedules as needed. + Project management. + Ability to facilitate decision-making across groups in the company. + Ability to embrace change and with strong change management skills. + Ability to interact with roles from different areas and at all levels across the organization. + Possesses judgment and risk management skills **_Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM_** **Tentang Manulife dan John Hancock** Manulife Financial Corporation adalah grup layanan keuangan internasional yang membantu memudahkan keputusan dan membuat hidup lebih baik bagi nasabah. Dengan kantor utama kami di Toronto, Kanada, kami beroperasi sebagai Manulife di seluruh kantor kami di Asia, Kanada, dan Eropa, serta utamanya sebagai John Hancock di Amerika Serikat. Kami menyediakan nasihat keuangan, asuransi, serta solusi manajemen kekayaan dan aset untuk individu, grup, dan lembaga. Pada akhir tahun 2022, kami memiliki lebih dari 40.000 karyawan, lebih dari 116.000 agen, dan ribuan mitra distribusi yang melayani lebih dari 34 juta nasabah. Pada akhir tahun 2022, kami memiliki $1,3 triliun (US$1,0 triliun) dalam aset yang dikelola dan administrasi, termasuk total aset yang diinvestasikan sebesar $0,4 triliun (US$0,3 triliun), dan aset bersih dana terpisah sebesar $0,3 triliun (US$0,3 triliun). Kami terdaftar dengan kode ‘MFC’ di bursa efek Toronto, New York, dan Filipina, serta ‘945’ di bursa efek Hong Kong. **Manulife adalah Perusahaan dengan Kesetaraan Kesempatan Kerja** Di Manulife/John Hancock, kita merayakan keragaman. Kita berusaha menarik, mengembangkan, dan mempertahankan tenaga kerja yang sama beragamnya dengan nasabah yang kita layani dan untuk mengembangkan lingkungan kerja inklusif yang menerima kekuatan budaya dan individu. Kita berkomitmen untuk melaksanakan rekrutmen, retensi, peningkatan, dan kompensasi secara adil, dan kita mengatur semua praktik dan program tanpa adanya diskriminasi. Baik itu diskriminasi karena ras, keturunan, tempat asal, warna kulit, asal etnis, kewarganegaraan, agama atau keyakinan agama, kepercayaan, jenis kelamin (termasuk kehamilan dan kondisi terkait kehamilan), orientasi seksual, karakteristik genetika, status veteran, identitas gender, ekspresi gender, usia, status pernikahan, status keluarga, disabilitas, maupun alasan lain yang dilindungi oleh hukum yang berlaku. Menyediakan akses hubungan kerja yang adil merupakan prioritas utama kita. Seorang perwakilan Human Resources akan bekerja dengan pelamar yang meminta akomodasi yang wajar selama proses lamaran kerja.  Seluruh informasi yang dibagikan selama proses permohonan akomodasi akan disimpan dan digunakan dengan cara yang sesuai dengan hukum dan kebijakan Manulife/John Hancock yang berlaku.  Untuk meminta akomodasi yang wajar selama proses lamaran kerja, silakan hubungi recruitment@manulife.com . **Working Arrangement** Kombinasi