**Country:** India **Location:** Unit No.4, Level 2, 15 LBS, Phoenix Market City, LBS Road, kurla (West), Mumbai- 400070, India **Role:** Service Delivery **Location:** Mumbai, India **Full/ Part-time:** Full time **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. **About the role** Service Area Manager for West India for CTD **Key Responsibilities:** + Maintains effective communications with customers and field team members to better understand support requirements. + Contacts customers frequently requiring a high degree of tact and courtesy to maintain and build good rapport. + Develops diverse product knowledge and may perform diagnostic procedures. + Analyzes and interprets test information to resolve design/system related problems. + Min 4-7 years of experience in HVAC/ Cold room. **Benefits** We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. + Make yourself a priority with flexible schedules, parental leave + Drive forward your career through professional development opportunities + Achieve your personal goals with our Employee Assistance Programme **Our commitment to you** Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_ . Join us and make a difference. **Apply Now!** **Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice:** Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice