As an Assistant Marketing Manager Pre-Arrival you will develop and implement marketing programs and promotions in order to achieve budgeted targets while maintaining budgeted costs. You will also primarily lead the day-to-day operations for Pre-Arrival Teams.
HERE’S WHY YOU’LL LOVE IT HERE!
We offer an excellent benefits package to our full-time Team Members that include:
Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
SCHEDULE DETAILS:
Our Assistant Marketing Manager – Pre Arrival will work a flexible schedule to include weekends and holidays.
ADDITIONAL RESPONSIBILITIES INCLUDE:
Mentor, coach, and train team members by providing feedback in efforts to improve efficiencies, increase production, and to provide high quality customer service Responsible for conducting daily informational, motivational, and/or training meetings with team members to help create a positive team environment as well as assist with creating, posting, and adjusting team member schedules Collaborate with on-property marketing and sales management to ensure there is one cohesive strategy and that there is alignment between various teams Partners with management to provide recommendations and develop operating procedures, call scripts, training programs, incentives, and marketing programs Develop and implement new marketing programs and services as well as assist in the evaluation of program contracts and booking conversion rates on a daily, weekly, and monthly basis Handle customer questions, problems, complaints requiring management intervention Participates in opening and closing procedures which include a rotation in the Manager on Duty schedule Completes other duties and tasks, as assigned by management