Summary Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information and processes appointments. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Responsibilities + Performs direct patient care duties as assigned under the direction of licensed personnel and physician. + Provides direction and leadership in the clinic/front office operations by coordinating activities through excellent organizational and time management skills. + Assists in the development and implementation of standard operating procedures for the clinic and front office and provides training as appropriate to implement such change revision. + Provides for patient safety. + Completes assigned goals. Requirements, Preferences and Experience Education Preferred: Associates Degree Minimum: Knowledge, skills and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience. Experience Preferred: 3 years experience in oncology or clinical office work. Knowledge of medical terminology preferred. Minimum: 1 year of office experience. Approved nursing or medical assistant course and/or on the job training. Licensure, Registration, Certification Minimum: BLS Certification within 14 days of hire Special Skills Preferred: Experience with EMR and Clinical Trial Management System Minimum: Computer skills to include MS Word, Excellent organizational skills. Detail oriented. Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology and diagnostic and procedural coding. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: + Competitive salaries + Paid vacation/time off + Continuing education opportunities + Generous retirement plan + Health insurance, including dental and vision + Sick leave + Service awards + Free parking + Short-term disability + Life insurance + Health care and dependent care spending accounts + Education assistance/continuing education + Employee referral program Job Summary: Position: 18261 - Assistant-Medical Facility: NEA - Stadium Clinic Department: NE Red Wolf Urgent Care Plus NEA Category: Nursing Support & Patient Care Type: Clinical Work Type: Full Time Work Schedule: Rotating Location: US:AR:Jonesboro Located in the Jonesboro and Northeast Arkansas metro area REQNUMBER: 23992