Assistant Nurse Manager - Grace Medical Center - ER
LifeBridge Health, Inc.
Summary
JOB SUMMARY:
The Assistant Nurse Manager has 24/7 accountability and serves in a supportive role to the unit Nurse Manager. This role has responsibility for daily coordination of resources to ensure quality service to all customers reflecting the mission, vision, and SPIRIT values of Sinai Hospital and the Department of Patient Care Services. In the absence of the Nurse Manager, the Assistant Nurse Manager will assume full oversight and responsibilities for their assigned unit/s.
Provides unit-level supervision, direction, and coordination of operations to ensure achievement of department-specific goals and objectives. Demonstrates most up-to-date knowledge of advances in nursing practice and utilizes results of Performance/Quality Improvement activities to guide improvement in the quality of patient care. Communicates effectively with multidisciplinary leadership team regarding unit-based and/or systems issues that affect the department or individual services. Recognizes and maximally utilizes shared resources and partners with allied health personnel to support excellence in care delivery. Demonstrates awareness of ethical/legal aspects surrounding the provision of patient care and ensures all team members function within legal limitations. Drives timely patient throughput by partnering with unit care team to identify and remove barriers that prevent the facilitation of patient placements. Establishes standards and expectations for all assigned personnel with the area of responsibility. Work collaboratively with the Nurse Manager to build positive, productive working relationships with the staff ensuring all are engaged and committed. Actively participates in continual Performance Management of assigned personnel. Demonstrates proficiency in knowledge and enforcement of organizational policies regarding expectations of performance and conduct of each team member. Promotes team building through cooperation and consensus building to create positive patient outcomes. Mentors and coaches team members through active role modeling of expected practices: patient rounding, team meeting, performance improvement, evidence-based practice. Designs and implements plans for unit improvements which demonstrate flexibility, creativity, and cost effectiveness. Identifies unit-based indicators that reflect customer relations, clinical performance, and financial improvement. Implements evidence-based practice. Leads and supports initiatives around ensuring successful unit and hospital clinical performance. Collaborates with multidisciplinary team leaders to drive initiatives focused on achieving and sustaining excellent patient experience reflected in patient-filled surveys. Maintains working knowledge of current regulatory standards (i. e. TJC, specialty considerations) governing patient care and ensures nursing staff delivers care aligned with expectations. Assist Nurse Manager with the preparation and management of unit operations/capital budget. Assist with monitoring financial expense variance reports for staffing and supplies. Demonstrates resource stewardship with the objective of working within established budget parameters and remains nimble to adjust as necessary. Collaborates with nursing and other organizational leaders on initiatives to achieve and sustain high scoring patient-completed survey results reflective of excellent patient experience. In collaboration with the Nurse Manager, participates in daily patient rounding to ensure patient needs and expectations are being met. Ensure compliance of team members in accomplishing purposeful rounding, bedside shift report, and all tasks associated with a positive patient experience. Coaches/mentors in realtime when opportunities are identified. Address and identify patient/family concerns and demonstrates timely service recovery. Offers transparency to survey results to support the team’s understanding of their impact on the patient experience.
REQUIREMENTS:
Bachelor's degree in Nursing required, (BSN) Current/Valid RN License in the State of Maryland (or Compact State as applicable) 1 year of formal nursing leadership experience is preferred. 1-3 years of relevant experience required. Current American Heart Association BLS Certification American Heart Association PALS & ACLS within 6 months of hire Leadership/Specialty Certification within 6 months of hire Must be a member of a Professional OrganizationAdditional Information
Who We Are:LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
What We Offer:
Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.
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