**Company Description** **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. **Job Description** As **Assistant Office Manager** you’ll be responsible for managing arrangements to maintain a safe, healthy, efficient, and pleasant work environment, ensuring high levels of organisational effectiveness and good communication. You will also help to build community in the office through a range of local events and initiatives. You will present an excellent impression of the company’s friendliness, professionalism, and high standards. Being passionate for providing extraordinary service, you will be able to work positively in a fast-paced environment. **Role Responsibilities:** **Front of House:** + Review meeting and visitor bookings daily, and ensure that requested facilities (room layouts, hospitality, additional facilities) are arranged. + Pre-register visitors into the office systems, to enhance the sign in experience, and as applicable send pre-arrival information. + Provide a welcome on arrival for all visitors as soon as they step into the office, sign visitors in (and out) of the office and provide health and safety induction. + You’ll assist with managing the access control system, issuing keys or passes for contractors and visitors, ensuring access is only provided to authorised personnel and report any intruders immediately. + Communicate visitor and guest arrivals to the relevant people promptly so that the visitor or guest is either met or escorted to the relevant meeting room / area in a timely manner. + Book hospitality lunches and refreshments. Take delivery and store appropriately before use. + Make the front of house the first point of call for all guest questions and enquiries. **Post:** + Handle incoming and outgoing mail and courier services. Maintain the franking equipment and post room, or online postage service account. **Management of safety:** You’ll assist in implementing effective measures to control Safety, Health and Environmental risks in the office on a day-to-day basis, under the supervision the Office Manager. Full training and support will be provided. **Office Management:** You’ll work with the Office manager in maintaining the office to give a great working environment for our employees: + As a key member of the Office Team, you’ll assist in welcoming new starters and ensure their integration into the office team.Maintain a tidy reception and lounge area ensuring that refreshment facilities are replenished and everywhere is clean and tidy. + Carry out regular room checks to ensure correct set up and readiness for guest use, replenishing consumables as required. Check that all AV equipment is working and report any unresolved issues to IT or Facilities Management. Ensure that AV instruction guides are in the room and available to users. + Maintain an organised and tidy work area, which includes the desk, meeting rooms, and back office. + Ensure booked authorised Contractors have access to the building as required and refer unexpected Contractors to Office Manager prior to admitting. + Events Management. You’ll also assist your Office Manager to ensure that local events are put on for major corporate events, e.g. Mental Health Awareness Week, Town Halls, International Women’s Day and to enable socialising or networking amongst the local team. **Systems:** + Maintain external meeting room schedules using appropriate AECOM Office booking tool and manage any conflicts professionally. + Be the local contact for managing and maintaining the Office Sign In system for visitors. + Have a strong knowledge of our travel booking systems, office booking systems and purchasing. systems i to support others with bookings and purchases. **Qualifications** **Key Skills** + Able to work without direct supervision, and to managing changing priorities as they arise. + Display strong interpersonal, verbal and written communication skills and organizational skills. + A proven ability to work as part of a team. + Proficient in use of Microsoft Word, Excel, Outlook. **Training and qualifications** (to be provided if required) + First Aid at Work qualification, or equivalent + Level 1 (or 2 if relevant) food hygiene and safety qualification, or equivalent + AECOM Fire Marshal training + AECOM lone worker training + IOSH Working Safely qualification, or equivalent. **_Candidates must have the permanent right to work in the UK at the time of application, as we are unable to provide visa sponsorship for this role._** **Additional Information** **About AECOM** AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. **Freedom to Grow in a World of Opportunity** You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address ReasonableAccommodations@aecom.com if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. **ReqID:** J10125734 **Business Line:** Geography OH **Business Group:** DCS **Strategic Business Unit:** Europe & India **Career Area:** Administration **Work Location Model:** Hybrid **Legal Entity:** AECOM Limited