Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

This position is responsible for the overall management of the respective restaurant, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest’s expectations and hotel standards and is delivered in a friendly and professional manner.

Job Specifics

Greets and seats guests as needed and ensure total guest satisfactionOversees employees and operation ensuring organization, cleanliness, proper maintenance and suppliesProvides floor coverage as neededCoordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessaryOrganizes department through the creation of checklists, seating charts, pars and centralizing information and suppliesStaffs outlets for staff and management based on the information and needs as presented and defined by the Executive ManagementPlans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate salesControls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operationEvaluates the various reports supplied by supervisors and submits written observations on forms provided as requiredDirects staff towards the goals of the Loews Corporation as defined by managementEnsures proper handling of guest checks and payment transactionsIntercedes and/or fills in for employees should need occurTrains or supervises the training of all department employeesNotifies immediate supervisor promptly and fully of all problems or unusual matters of significanceIs polite, friendly, and helpful to the guests, management and fellow employeesAttends all appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaExecutes emergency procedures in accordance with hotel standardsComplies with safety regulations and proceduresComplies with hotel policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standardsOther duties as assigned