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Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best.
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.
Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.
Don’t just work anywhere — come build tomorrow together with us.
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Assistant Property Manager – Canada Square – 12 Month Contract
Why join us?
In this role, you will support the Real Estate Management Team in the day-to-day operation of Canada Square, reporting to the Senior Property Manager.
You will be a key member of an engaged, high-reaching team—part of a world-class, winning culture that prioritizes people, development and focuses on long-term growth. We take great pride in leading the industry by earning respect through every interaction, every day. We go above and beyond to protect and grow relationships by anticipating needs, being honest and considerate, and valuing customers as genuine partners.
As a member of this team, you will be responsible for:
CUSTOMER RELATIONSHIP MANAGEMENT:
• Assist in establishing and maintaining "World Class" customer relationships through understanding customer needs and concerns as part of the Oxford Commitment
• Coordinate Customer Relationship Management (CRM) updates in VTS
• Ensure prompt and courteous attention to all customer requests, internal and external
• Maintain customer manuals •Coordinate customer move-in and move-out procedures
• Coordinate customer event requirements and Green Team meetings.
• Maintain Lobby Directories & Elevator screen content in all buildings
• Manage content & updates to Otto by Oxford customer app
• Preparation of customer notices, internal newsletters, and monthly newsletters to Tenants
• Provide support to Community Manager initiatives
REPORTING:
• Assist in ensuring all reports are prepared accurately and in a timely manner, recognizing the importance of internal and external relationships
• Assist with annual budget preparation and quarterly reforecasting/reporting • Complete monthly accruals and assist with management reporting, including quarterly asset reports leasing cost and capital project tracking ACCOUNTS RECEIVABLE / PAYABLE
• Support the Property Administrator to ensure accuracy of billings and collections are received on time
• Assist with tenant default notices preparation and delivery to customers
• Provide support to Administrative Assistant for invoice payment and coding direction
LEASE ADMINSTRATION:
• Assist with the preparation and delivery of notices to customers with respect to lease administration •Assist with lease clause interpretation and ensuring customer requirements are communicated and adhered to
• Assist with the monitoring and completion of leasehold improvement allowance requirements as per the lease
OFFICE & RETAIL LEASING:
• Maintain weekly Operational update meeting minutes
• Support leasing and property teams with customer renewals, expansions, vacant suite standards maintenance, and tours as needed
• Update the Oxford building pages on the Oxford web site as required, through Building Admin
• Coordinate Broker fees, payments, and distribution
• Maintain storage records and administer new agreements
OPERATIONS, CONSTRUCTION, DEVELOPMENT:
• Assist Operations team with various building inspection requirements
• Review and monitor Angus preventative maintenance performance results
• Assist Construction Manager during leasehold improvement and Landlord’s work processes
• Work with Risk Management as required on Insurance related issues
• Coordinate with Security, Cleaning, Parking operators as required, including for items such as Vacancy listings and Security escort requirement
Oxford's purpose is to strengthen economies and communities through real estate.
Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.
From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.