At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

We offer excellent benefits and perks including one free meal per shift and free theme park access.

We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

We invest in training and development opportunities for all team members.

We promote social responsibility by being a good neighbor in the community.

We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid BereavementPet Insurance and Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementTeam Member Hotel Rates, other discounts, perks and more

What We’re Looking For:

We are seeking a passionate and detail-oriented Assistant Recreation Manager to lead the training and development of our recreation team. The ideal candidate excels at fostering a culture of safety and service, using data and metrics to ensure consistent performance. If you are a dynamic leader who values inclusiveness and enjoys driving team success, this role is for you.

Who You Are:

A knowledgeable leader with expertise in aquatic safety, recreation operations, and team development.Detail-oriented and analytical, with the ability to assess performance using data and metrics.A skilled communicator and presenter who can inspire and coach team members effectively.Organized and efficient, capable of managing multiple priorities and maintaining compliance with safety standards.Committed to fostering an inclusive and supportive work environment.

What You Will Do:

Assists with the management of operations and staff of all Recreation, Fitness Center, and Safety Program, ensuring complete compliance with hotel safety, service, and grooming standardsActs as the Recreation Manager in their absenceOversees the operation of the swimming pool areaOversees the pool programs such as towel issue, retail sales at the pool, and pool concierge programsInterviews and recruits all Recreation, lifeguard employees and Recreation vendorsReviews and submits vendor contracts to Hotel Manager’s approval prior to the hiring and scheduling of an activityEstablishes, ensures adherence to all departmental and Loews Hotels guidelines, policies, and proceduresEvaluates changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returnsPrepares seasonal recreation activity schedules and participates in the planning and development of holiday and special event programsEnsures proper posting of activities and special event informationMaintains optimal staffing levels within forecasted budgetary guidelinesCompletes appropriate shift reportsReviews/maintains daily payroll records/reportsEvaluates individual employee performance, determining improvement and training needs and advancement requirementsCommunicates information about hotel and recreation programs to all guest contact departments to facilitate greater utilization and to promote incremental revenuesEnsures that all recreation programs are executed in accordance with all hotel and safety guidelinesInspects the general appearance and functionality of all activities/recreation spaces including sanitation, temperature, lighting, and musical elementsResponsible for accurate recording and submittal of payroll informationSchedules and coordinates monthly recreation staff meetingsMaintains the clean and excellent working condition of the following areas:  pool deck, game room, and any other hotel space set up for a planned recreational activityManages directly and ensure compliance of Aquatics Training ProgramOther duties as assignedNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceComplies with Loews Hotels uniform and grooming guidelines     

Your Experience Includes:

Qualifications and Experience Required:

Required:

Minimum one year of recreation/aquatics supervisory experienceMust be able to swim and be comfortable in and around water for an entire shiftMust be able to complete and maintain current Lifeguard certification to include written and practical examsExcellent communication skills-oral and writtenStrong leadership skillsAble to work a flexible schedule, including weekends and holidaysMust complete monthly in-service training requirementsMust hold clean motor vehicle driving record upon requestHigh School Diploma or Equivalent.Strong organizational skills and the ability to manage a flexible schedule, including weekends and holidays.

Preferred:

Associate’s degree in a related field3 or more years of experience in training and/or the recreation or pool function.Licensed Lifeguard Instructor certification.