WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

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We are now recruiting for an Assistant Manager at the Hilton Birmingham Metropole's Gild Restaurant and Bar. The Gild Restaurant and Bar is at the heart of the hotel and welcomes guests 24 hours a day. Experience in a busy bar or nightclub with Supervisor or Assistant Manager responsibilities would be ideal for a role in this 24 hour lounge bar. A great team leader with a passion for creating a great Guest Experience would be ideal for this position. 

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A WORLD OF REWARDS

\n\nYearly salary of between £28,000 - £29,000 plus service charge \nFree, healthy and high quality meals when on duty\nGrow your Career \nPersonal Development programmes designed to support you at every step of your career \nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nDiscounted dental and health cover\nHigh street discounts: with Perks at Work\nFree car park\nSubsidised Taxi between 12am and 7am\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nGuest Experience Day: 1 night stay with breakfast and dinner\nModern and inclusive Team Member’s areas\n\n

 

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What will I be doing?

\n\nHelp manage Restaurant and Bar operations\nMaintain exceptional levels of customer service\nRecruit, manage, train and develop the Restaurant and Bar teams\nManage guest queries in a timely and efficient manner\nWork within budgeted guidelines in relation to Food and Payroll\nDrive sales to maximize budgeted revenue\nDevelop menus with other members of Food and Beverage team\nAccountable for monthly stock takes\nIncentivise team members to maximize sales and revenue\nSet departmental targets and objectives, work schedules, budgets, and policies and procedures\nEvaluate guest satisfaction levels with a focus on continuous improvement\nEnsure communication meetings are conducted and post-meeting minutes generated\nBe environmentally aware\nAssist other departments wherever necessary and maintain good working relationships\nComply with hotel security, fire regulations and all health and safety legislation\n\n

 

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What are we looking for?

\n\nManagement and/or supervisory Food and Beverage experience\nAble to meet financial targets\nAbility to comply with all Food and Beverage brand standards\nAbility to work under pressure\nExcellent grooming standards\nWillingness to develop team members and self\nFlexibility to respond to a range of different work situations\n\n

 

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It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nDegree in relevant area\nPassion for delivering exceptional levels of guest service\n\n

 

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EVERY JOB MAKES THE STAY.

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

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We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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