About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role:

Four Seasons Hotel and Private Residences New Orleans is seeking an experienced Assistant Restaurant General Manager to join our dynamic Chemin a la Mer restaurant by Donald Link.

What you will do:

Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in the outlet to ensure that established cultural and core standards are met.

Work closely with the Restaurant General Manager, F&B Outlets Department Heads, the Executive Restaurant Chef and Executive Pasty Chef to design an effective seasonal menus while ensuring excellent product quality at a fair price.

Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.

Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.

Maintain knowledge of service techniques and culinary terminology to train staff and sell products to customers and patrons.

Knowledge of systems used (POS, table management system, guest recognition, sales analysis tools, forecasting/budgeting, review of profit and loss statements)

Responsible for and drive the Marketing/PR activities and F&B promotions according to the established F&B Promotional calendar.

Work harmoniously with other colleagues across the hotel operation.

Monitor and maintain accurate POS systems menu items. Conduct periodic Micros tests to ensure accuracy of descriptions and pricing and align with menu pricing and make corrections to ensure alignment.

Assist in curation of the main wine list and wines by the glass offerings and assist in maintaining inventory.

Lead in development and execution of food and wine trainings to establish and reinforce food and wine product knowledge and monitor for standards execution.

Develop, lead and maintain controls to ensure beverage costs are in line with budgetary expectations through inventory controls and cost analysis.

What you bring:

College degree preferably specializing in hotel/restaurant management or equivalent experience is required.

5+ years of restaurant and bar background, food & beverage serving and related hospitality management.

A working knowledge of division operations.

Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.

Ability to operate computer equipment and other food & beverage computer systems.

Reading, writing and oral proficiency in the English language

Our Benefits: 

Rewarding Work Culture

Excellent Mentoring, Training and Development Opportunities

World Class Medical, Dental, and Vision Insurance Program

Discounted Accommodations at Four Seasons Worldwide after 6 Months

Holiday and Vacation pay (9 paid Holidays including Mardi Gras)

Complimentary employee meals prepared by the Four Seasons Culinary Team 

Complimentary dry cleaning of employee uniforms 

Discounted parking  

401k participation with a company matching program 

Schedule and Hours:

This is a full-time position. Candidates must be able to work days, nights, weekend and holidays.

Want to know more about working for Four Seasons? Visit us at: 

https://www.fourseasons.com/neworleans/ 

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Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf