Assistant Restaurant Manager (Italian Speaker)
kempinski
Assistant Restaurant Manager (Italian Speaker)
DescriptionTo produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant / Outlet Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit. The Assistant Restaurant / Outlet Manager must grow into the position of Restaurant / Outlet Manager.
Key Responsibilities\nResponsible to Restaurant Manager.\nResponsible for Restaurant Supervisor, Waiter / Waitress, Host / Hostess.\nSet an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.\nAssist in leading the restaurant / outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.\nProvide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.\nEnsure that the place of work and surrounding area is kept clean and organised at all times.\nAct as a Manager in duty in the absence of the Restaurant Manager in the outlet.\nBe knowledgeable of all services and products offered by the hotel.\nUnderstand thoroughly the concept of the outlet and assume training responsibilities as requested by Restaurant Manager.\nHave an understanding of the monthly profit and loss statement of the department.\nConduct all outlet meetings in the absence of the Outlet Manager.\nPerform up selling for all items offered by the department assigned as well as offering alternatives.\nAssist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.\nAttend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.\nBe knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.\nAssist in producing reports and analysis of the outlet and attend in the monthly performance meeting.\nAssist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.\nBe knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.\nHave the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.\nPlan daily routine checklist and station division according to the work schedule.\nAssist the Outlet Manager to produce outlet-specific reports and analysis for the monthly performance meeting.\nAttend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.\nAttend all required trainings as described by the department.\nAttend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.\nReport incidents that require disciplinary actions immediately to the Restaurant / Outlet Manager.\nCoordinate the review of outlet’s operations manual updates annually as requested by the Restaurant / Outlet Manager.\nSupport activities and cooperation with the suppliers.\nAssist in carrying out scheduled inventories of products and operating equipment.\nUndertake reasonable tasks and secondary duties as appointed by the Head of Department.\nRespond to any changes in the department as dictated by the hotel management.\nHandle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.\nEnsure that the opening and closing procedures established for the outlet are followed.\nAct as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.\nAssign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.\nAttend all daily/weekly Food & Beverage Meeting in the absence of the Restaurant / Outlet Manager.\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Skills, Knowledge and ExpertiseTo fill the position, the following is required: \nMinimum 1 year in F&B management role.\nEnglish – excellent oral and written skills.\nAdditional language (Italian) – beneficial. \nAbility to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.\nExcellent written and verbal communication skills.\nAbility to establish and retain effective working relationships with hotel staff and clients/vendors.\nAbility to identify and delegate tasks effectively.\nExcellent organizational and time management skills.\nApplies a professional, confidential and ethical approach at all times.\nWorks in a safe, prudent and organized manner. \n
About KempinksiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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Department: Food & Beverage
Employment Type: Permanent - Full Time
Location: United Arab Emirates - Dubai
DescriptionTo produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant / Outlet Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit. The Assistant Restaurant / Outlet Manager must grow into the position of Restaurant / Outlet Manager.
Key Responsibilities\nResponsible to Restaurant Manager.\nResponsible for Restaurant Supervisor, Waiter / Waitress, Host / Hostess.\nSet an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.\nAssist in leading the restaurant / outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.\nProvide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.\nEnsure that the place of work and surrounding area is kept clean and organised at all times.\nAct as a Manager in duty in the absence of the Restaurant Manager in the outlet.\nBe knowledgeable of all services and products offered by the hotel.\nUnderstand thoroughly the concept of the outlet and assume training responsibilities as requested by Restaurant Manager.\nHave an understanding of the monthly profit and loss statement of the department.\nConduct all outlet meetings in the absence of the Outlet Manager.\nPerform up selling for all items offered by the department assigned as well as offering alternatives.\nAssist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.\nAttend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.\nBe knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.\nAssist in producing reports and analysis of the outlet and attend in the monthly performance meeting.\nAssist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.\nBe knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.\nHave the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.\nPlan daily routine checklist and station division according to the work schedule.\nAssist the Outlet Manager to produce outlet-specific reports and analysis for the monthly performance meeting.\nAttend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.\nAttend all required trainings as described by the department.\nAttend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.\nReport incidents that require disciplinary actions immediately to the Restaurant / Outlet Manager.\nCoordinate the review of outlet’s operations manual updates annually as requested by the Restaurant / Outlet Manager.\nSupport activities and cooperation with the suppliers.\nAssist in carrying out scheduled inventories of products and operating equipment.\nUndertake reasonable tasks and secondary duties as appointed by the Head of Department.\nRespond to any changes in the department as dictated by the hotel management.\nHandle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.\nEnsure that the opening and closing procedures established for the outlet are followed.\nAct as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.\nAssign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.\nAttend all daily/weekly Food & Beverage Meeting in the absence of the Restaurant / Outlet Manager.\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Skills, Knowledge and ExpertiseTo fill the position, the following is required: \nMinimum 1 year in F&B management role.\nEnglish – excellent oral and written skills.\nAdditional language (Italian) – beneficial. \nAbility to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.\nExcellent written and verbal communication skills.\nAbility to establish and retain effective working relationships with hotel staff and clients/vendors.\nAbility to identify and delegate tasks effectively.\nExcellent organizational and time management skills.\nApplies a professional, confidential and ethical approach at all times.\nWorks in a safe, prudent and organized manner. \n
About KempinksiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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