JOIN A TEAM THAT GOES ALL-IN ON YOU

Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah’s Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!  

This position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force.  Assists with the overall activities of the restaurant operation, including prep and service.

 

Our ideal candidate: 

Associate's degree, preferably in hotel and/or restaurant management  preferred Five years of restaurant/food service management experience (Quick Service Restaurant preferred), including 3 years multi-Unit supervisory experienceLiterate and fluent in EnglishExcellent guest service skillsMust be at least 21 years of ageExcellent communication skills, both verbal and writtenExcellent interpersonal skills, with emphasis in relationship buildingProblem solving, decision-making and conflict-resolution skillsAbility to compile, compute, and analyze pertinent data needed for reportsAbility to negotiate with diverse departmentsAbility to implement strategic vision and plan into day-to-day operationsAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessRequired to work a minimum 5-day workweek including irregular hours, nights, weekends and holidaysAbility to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problemsActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.Adheres to all regulatory, company and department policies and procedures

About the role: 

Responsible for actively building and retaining customer relations and acts as a mentor to team members in order to provide superior customer service.Hires, trains, motivates, evaluates, and supervises assigned personnel, coaches for success and continuing improvement of team member skills.Manages the day-to-day operation of the restaurant in accordance with established policies and procedures.Establishes and administers training programs within the restaurant, including new team member orientation.Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction.Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours.Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area.Acts immediately on all customer complaints to ensure that corrections are made when possible.Monitors work of Food Cashiers to ensure that established policies and procedures are being followed.  Oversees all follow-ups work to ensure non-recurrence of cashier errors.Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager.

A few more things: 

Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs.Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordinationAbility to coordinate multiple tasks at onceAbility to constantly walk and stand during shiftMobility to move quickly and easily throughout the restaurant and kitchen areasAbility to hear and use visual inspection

Depending on experience, pay ranges from $65,000 to $70,000 annually 

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah’s Resort Southern California reserves the right to make changes to this job description whenever necessary. 

  

Harrah’s Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. 

 

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. 

  

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.