**Description:** Are you ready to join a GORGEOUS, and COOL hotel in the heart of downtown Salt Lake City? If so, we are seeking the BEST; individuals who are energetic, passionate to serve/help others, and enjoy interacting with people from all over the globe! Our ideal team player is one who will proudly represent our brand and elevate our experiences with us, as we graciously welcome our guests! Apply today, as the first step towards joining a Global Corporation that still feels like family! **We would enjoy meeting you in person, with the possibility of an on-the-spot Job Offer! Please join us for Open Interviews / “Walk-in Wednesday”** Interviews will be held onsite at Hyatt Regency Salt Lake City from **12:00 PM to 4:30 PM** at our beautiful hotel: Hyatt Regency Salt Lake City 170 S W Temple Salt Lake City, UT 8410 **For Meeting Room location, please check in at the Security Office for more information.** At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you! **Why Hyatt Regency Salt Lake City?** Benefits and perks include but are not limited to: + Discounted & Complimentary hotel room nights + Receive up to 8 Paid Float Days upon hire! *Dependent on hire date + Enjoy complimentary meals in our colleague Cafe for every shift worked + Medical, Dental, Vision Insurance – Full-Time colleagues can enroll after just 30 days! + 401K retirement savings plan and company match + Up to $1,000 in educational assistance per year + Opportunities to work and visit Hyatt Hotels and Resorts around the world _For more detail and an exclusive list of benefits apply today! Or join us for our next Walk In Wednesday_ The responsibilities include assisting in overseeing any area within the Rooms Division, specifically, Regency Club, Concierge, and VIP Guest Experience. This role also supports the front office, guest services, housekeeping and laundry. Duties may also include training, staff development and scheduling. Duties include, but are not limited to: + Responsible for short and long-term planning and the management of the hotel’s Guest Services and Front Office operations + Coach and counsel employees to reflect Hyatt Service Standards and Procedures + Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans + Maintain guest room inventory + Perform all tasks of a Front Office Staff as needed to facilitate service + Ensure all operations and cash handling are done per policies and procedures + Maintain excellent communication with the housekeeping department + Maintain excellent communication and follow up with VIP guests + Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas + Knowledgeable and able to uphold health and food safety standards + Analyze, investigate, and resolve guest complaints + Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables + Ensures proper staffing levels for customer service goals + Coach and counsel employees to reflect Hyatt service standards and procedures **Qualifications:** + At least 2 years progressive hotel Rooms leadership experience, Front Office experience required. + Hotel/Hospitality degree and asset + Full Service Hotel Experience. + Proven leadership skills. + Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line. + Excellent verbal and written English communication skills. + Ability to read and communicate verbally and in writing and prepare complex reports. + Must be proficient in Microsoft Word and Excel, proficiency in Canva preferred. + Must have excellent organizational, interpersonal and administrative skills. **Primary Location:** US-UT-Salt Lake City **Organization:** Hyatt Regency Salt Lake City **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Front Office **Req ID:** SAL000900 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.