The key goal of the Assistant Store Leader at QuickChek is to be responsible for the smooth operation of the store in the absence of the Store Leader. This individual assists in the selection, training, leading, and developing of all store Team Members. The Assistant Store Leader is responsible for ordering product, reducing shrink, tracking sales, practicing loss prevention techniques, controlling cost of goods, maintaining store standards, and reducing inventory costs. Ensuring all QCez guidelines are being followed and making sure every customer receives exceptional TCD during each visit also falls within the responsibilities of the Assistant Store Leader. The individual must be able to delegate and oversee tasks to Team Members, stay up-to-date on policies and procedures, and follow proper vendor, cash handling, timekeeping, payroll, and sanitation procedures.
This job is a full time, hourly position consisting of five 9-hour shifts per week. Essential availability includes first, second, and/or third shifts, weekends, holidays, and occasional double-shifts.
Status:
Reports to Store LeaderIn the absence of the Store Leader, reports to the District Leader Responsibilities Provide exceptional customer service and tend to customers in a prompt, efficient, friendly mannerMaintain a focus on increasing salesDemonstrate a proficiency in Food Service OperationsResolve customer complaints and inquiriesPromote a fresh, friendly, and clean store image (sweep, mop, and clean, as necessary)Maintain freshness of all products (bakery, food service, branded, dairy, etc.)Ensure the safety of all customers and Team MembersKeep up-to-date on new policies and proceduresAttend and participate in all mandatory/scheduled store meetingsRecruit and hire new Team Members in the absence of the Store LeaderDevelop and train Team Members in essential job functions and encourage growthEnforce and practice all company policies, including loss prevention policiesDelegates, oversees, and ensures the completion of all work assignmentsConduct performance conversations, as needed, and up to termination, if necessaryCommunicate with vendors to resolve in stock/delivery issues and documentEnsure compliance of daily CAO counts, pricing accuracy, shelf tags, and sales plan signage, and be 100% in stock on all Center Store productsOrder inventory, as needed, to ensure in-stock conditions are metCheck in vendor deliveries and pack out according to company procedurePeriodically check all equipment for proper operationRecognize Team Members for positive resultsEnsure execution of QCez checklistsPrepare Cash and Sales Reports and make bank deposits, as requiredVerify cash and lottery at the beginning and end of every shiftPerform safe checks and balance cash at the beginning and end of every shiftOpen and close the store, as necessaryMaintain low shrink by reducing waste and spoilage, controlling Team Member, customer, and vendor theft, and ensuring accuracy of paperworkCover or provide coverage for assigned Team Member breaks and call-outsMonitors, closes, and transmits weekly payroll, as neededAdminister McLane Reclamation program, as directedEnsure execution of displays/shippers, promotional merchandising, planogram resets, and proper product rotation
Fuel Operations (Fuel Stores ONLY):
Ability to manage the fuel operations in the absence of the Fuel LeaderMaintain thorough understanding of environmental requirement and be able to effectively respond to a spillHave a thorough understanding of the Fuel Site Walk Around Checklist
Additional Responsibilities/Requirements:
Must be detail oriented and able to meet critical weekly/monthly deadlinesMust be a team player and able to communicate effectively with customers and Team Members at various levels within the organizationMust be dependable and have an excellent attendance recordBe an active contributor to team meetingsAbility to train and motivate Team MembersSelf-motivatedFlexibility in planned scheduling and ability to work a variety of shiftsOpen and honest in communicationsEnforce and adhere to proper uniform policy, including name badge, at all timesMaintain sanitation and cleanliness standardsEffectively operate store equipment including POS, safe, Telxon, and lottery machineMust possess understanding of budgeting, sales, and gross profitPrepare reports, as required
Qualifications High school graduate or college degreeFood service and/or retail management experienceCompletion of required training programs and learning activities including Food Service CertificationServ-Safe certified; maintains certified statusMust have personal vehicle for required banking, safety, and meeting attendanceAbility to maintain QuickChek grooming and hygiene standardsAbility to perform basic math calculationsAbility to speak, read, write, and understand basic EnglishMust be alert and attentive; impairment for any reason is not permittedMust have basic computer skills Physical Requirements Stand - ContinuouslyBend/Squat/Twist – FrequentlyReaching – FrequentlyWork in cold environment – OccasionallyLiftingUp to 10lbs – ContinuouslyUp to 25lbs – FrequentlyUp to 50lbs – RarelyPush/pull 40lbs – OccasionallyWalk – ContinuouslyStoop/Kneel/Crouch – OccasionallyGrasp/Pinch/Grip - Frequently Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQs
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