Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan  Employee Assistance Program Excellent training and professional development Referral Program
 

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans

 

Job Summary:

The role of assistant store manager is to assist in leading sales, staff, operational and merchandising functions of the store to attain maximum profitability, efficiency, and an outstanding guest experience!

 

Job Specifications:

Outlet: North Face, Vail Shift & Schedule Availability: Year Round 11 Month / Full Time The budgeted range starts at $25.  Actual pay will be adjusted based on experience.
 

Responsibilities Include (but are not limited to):

Generate sales, demonstrate and maintain a professional standard of guest service.

Assist Store Manager in maintaining a hardworking and professional standard of guest service.

Fulfill manager-on-duty responsibilities when scheduled

Generate sales, demonstrate, and maintain a professional standard of guest service

Maintain and model high retail merchandising and cleanliness standards set forth by the Store and Area Manager

Recruit and assist in maintaining a quality core staff.

Evaluate sales trends and build methods for sales growth

Manage inventory control and meet or exceed inventory goals

Demonstrate and enforce company policies, guidelines, values, and ethics

Coordinate company policies and guidelines.

Enforce company cash handling policies and additional loss prevention policies and procedures

Provide training resources in POS, product knowledge, guest service, resort information, and sales

Maintain all company paperwork according to policies and procedures

Communicate ideas or issues with the Store Manager

Remain current on new industry products and trends, demonstrating knowledge of products

Ensure all safety protocols are being observed at all times

Assist in onboarding and training of new employees in POS, product knowledge, guest service, and sales

Be upbeat, motivated, and possess the ability to multi-task

 

Job Qualifications:

HS Diploma or GED Equivalent - required

2 years of retail sales - strongly preferred

Supervisory experience in a retail environment - preferred

Entry level digital literacy with familiarity with Microsoft Office - preferred

Ability to connect with co-workers and guests in accurate spoken and written English - required

Dedication to outstanding customer service

Excellent communications skills both written and verbal

Self-motivated with the ability to multi-task

Familiarity with retail POS system

Ability to work a flexible schedule; including nights, holidays and weekends – required

Must be a great teammate and be able to handle a fast paced, stressful environment.

Possess the desire to offer the highest customer service standards to guests

 

The expected pay range is $25. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  505989
Reference Date: 11/11/2024 
Job Code Function: Store Operations