ASSISTANT STORE MANAGER
The Assistant Store Manager will be responsible for the day-to-day operations at the retail level including staffing, training, scheduling, buying, visual merchandising, cash management, inventory management, and compliance adherence. This position requires competence in a fast-paced environment, strong leadership skills, and the ability to effectively interact with patients and other members of the Team to ensure a positive culture and the best possible patient experience for our clientele. You will be reporting directly to the Dispensary Store Manager.
WHO IS BEYOND / HELLO?
We founded and built an entire company on two small words that have massive implications.
In our industry, people are about the transaction – get in, buy something, leave. They care about the bottom line. Not us, we believe in helping, in serving, in questioning, in being deliberate, intentional, fully focused on our customer.
THE OPPORTUNITY
Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics
Present a professional image in appearance, actions and words
Ensure accuracy with all cash handling
Abide by city and state regulations at all times
Maintain suitable inventory levels, perform daily inventory audits, and conduct all End of Month Inventory Counts and Reconciliations
Receive deliveries, build purchase orders, and maintain accurate records
Develop and maintain relationships with vendors
Assist with Store Scheduling
Complete daily and weekly tasks/duties as assigned by the Store Manager(s) and Director of Retail Operations
Maintain neatness, organization, and overall cleanliness of the entire store
Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on sales floor
Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Store Manager(s) and the Director of Retail Operations
Effectively and diplomatically troubleshoot MJ Freeway, coupons, and various patient issues
Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise
Pre-Screen, interview, and develop a team who are passionate about medical cannabis and the service they provide
Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease
Lead by example through being the ultimate illustration of service, dedication, pace and energy
Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company’s culture and expectations are met and exceeded
Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
Provide support with various employee initiatives and team building
Provide support with various off and on hour events and specials
Report any and all issues or complaints relating to product to the Store Manager(s) in real-time
Work closely with the Store Manager(s) to regularly evaluate the performance of the team, sales, products, procedures, and the company brand
EDUCATION & EXPERIENCE
High School diploma or General Education Development (GED) required
Associate or Bachelor’s degree in any field preferred
Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
PHYSICAL REQUIREMENTS
Constantly perform desk-based computer tasks
Frequently sitting and standing
Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
Occasionally Twist/bend/stoop/squat, kneel/crawl
Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require
Complete any needed assistance including oversight and coverage outside of
the assigned region as needed
An environment with moderate to loud noise level
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
BONUS DUTIES YOU SHOULD UNDERSTAND:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.