At Public Lands you can turn your passion for the outdoors into a career. Our mission is to celebrate and protect our public lands, ensuring everyone can explore our great outdoors.
We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip explorers of all levels for their next adventure outdoors.
If you are ready to make a difference and take the next step in your career, apply to join our team today!
OVERVIEW:
Public Land is seeking a passionate, people-first store leader to oversee store operations in their area of the store.
The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence through short/long term planning and by ensuring our teammates are executing the Common Purpose both while tasking and delivering a hassle-free, engaging, explorer-first service. They ensure this by strategically delegating and trusting their team to get the job done and ensuring the company vision is executed. Regardless of the priority at hand or event / task that needs to be executed, the Assistant Store Manager stays engrossed in coaching, development, and wellbeing to ensure a high-energy, highly engaged workplace for all teammates..
Partners with General Manager on long-range management of the store workforce. Oversees payroll to meet budget which includes effectively scheduling guides based on explorer traffic and analyzing sales through reports and reacting accordingly.
Hires and builds strong teams by partnering closely with the General Manager to create targeted hiring strategies to actively recruit within the community and ensure the team has expertise in activities we promote and reflects the communities that it serves.
Leads with coaching and development when handling guide discipline, appraisals, and performance matters and making recommendations about the termination and advancement of teammates.
Plans, organizes, and controls for 90 days (about 3 months) out with the guidance of the General Manager. Creates a hassle-free shopping experience by identifying opportunities in the store and validating key in-store programs and processes (e.g., Perfect Pad, BOPIS, ship-from-store, etc.)
Directly manages team in assigned department(s) and has a dotted line responsibility for managing guides in other areas of the store when serving as Ranger on Duty. Ensures their departments meet all merchandising standards including merchandise exposure, visual, pricing, signage, etc.
Holds guides accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies.
Ensures compliance with all company operational processes including but not limited to: cash handling procedures, and safety requirements as well as conducting Loss Prevention audits as required. Ensures guides are practicing safety and security processes while executing Loss Prevention programs and best practices (may serve as store "Shrink Coach").
Prioritizes training, coaching and development of oneself and others by infusing learning into day-to-day leading; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Responsible for making recommendations with respect to the termination and advancement of teammates.
Maintains a people-first culture by consistently connecting with guides and building mutual trust and respect. Transparently communicates and finds creative ways to build a high-energy and engaging environment for all teammates.
Creates an inclusive store environment where everyone (explorers and guides) feels safe, welcome, and encouraged to bring their best self to work. Creates and supports opportunities for teammates to give back to their community.
QUALIFICATIONS:
1-3 years of retail management experience (or customer-focused experience)
Strong problem-solving ability and analytical skills
Flexible availability – including nights, weekend, and holidays
1-3 years of retail management experience (or customer-focused experience)
Strong problem-solving ability and analytical skills
Flexible availability – including nights, weekend, and holidays