We are SSP The Food Travel Experts.
We are experts in creating and running food outlets in locations where people are on the move. Whether it’s jetting off somewhere more exotic, getting on a train or stopping off at a motorway service area, we will make sure the food and drink on offer is the ideal selection to meet the needs of the many different types of travellers.
Become a vital part of our SSP family!
We are looking for Team Leaders with a passion for great customer service. To be successful you will have some experience of leading a team in the past and feel confident to take responsibility for the day to day running of the business, you will work on shift with the team to create a positive and engaging atmosphere to bring the best out of your team.
A Team Leader plays an important role in the day to day running of the business supporting the management team with opening and closing and some financial aspects of the unit, also ensures best brand practise is followed and we are providing a safe and clean environment for our customers and team.
Airport only: Please note all successful candidates are required to provide a full 5 year work history and undergo a Criminal Record Check to comply with Airport Security regulations.
Fancy finding out more? Apply now!
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
Duties and Responsibilities
Ensures that goals and targets set for the assigned unit are achieved through proper adherence to operational standards and policies. Checks and monitors level of stocks available for the outlet to use and efficiently forecasts usage and request of such items. Supervise and direct the conduct of processes involved to efficiently undertake food service and outlet maintenance. Monitor, direct and render support to efficiently manage the traffic of dining customers with the least complaints as possible. Ensures to provide the Unit Manager all pertinent operational data in order to aid Unit Manager in analyzing status of and performance of the Unit. Proposes and implement approved strategies to designed to improve operation and increase revenues of the outlet. Ensure that service standards are met, and service sequence of the unit is followed. Helps in validating operational reports and data provided by the unit supervisor prior to submission to the Unit Manager. Conducts and facilitates unit briefings in the absence of the Unit Manager. Ensure that cashiering and POS transactions are carried out with integrity and preciseness.