About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the Role
Charlotte Tilbury is seeking an established Director, Digital Marketplaces to join their team in NYC. The ideal candidate is a results-driven and strategic leader who will oversee and drive ecommerce growth, store management, and cross-functional execution. This role requires deep expertise in digital commerce, strong analytical capabilities, and the ability to collaborate across internal teams and external partners to maximize sales, profitability, and brand presence.
Job Duties Include
Develop and execute a comprehensive strategy to drive growth, profitability, and market share Own the overall business performance, including P&L management, sales forecasting, and long-term (5 years) strategic planning Develop annual and quarterly business plans, ensuring alignment with broader company objectives Oversee day-to-day operations, ensuring excellence in execution and performance across all KPIs Partner closely with inventory and supply chain teams to manage demand planning, allocation, and fulfilment efficiency. Work closely with internal stakeholders to align on strategies and execution Serve as the liaison between Charlotte Tilbury and vendor teams, fostering strong relationships and negotiating agreements Lead discussions with leadership on business performance, opportunities, and challenges, providing data-driven insights and recommendations Utilize data analytics tools (such as proprietary vendor tools, Helium 10, Jungle Scout) to track performance, identify trends, and optimize strategies for sales growth and profitability Leverage consumer insights and industry benchmarks to enhance sales platform effectiveness in the digital commerce space Build and lead a high-performing team, fostering a culture of accountability, innovation, and continuous improvement Set clear goals and performance expectations, ensuring alignment with business priorities Monitor and respond to market trends, competitive dynamics, and platform changes to maintain a competitive edge Direct management of a team of up to 4 people.