Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Vice President, Retail Merchandising Transformation

In this role, we are looking for a Merchandising Digital Transformation Leader with deep domain expertise and analytics experience in Retail and Merchandising. Responsibility will be across solutioning, consulting, delivery, managed services.

Responsibilities

Leadership track record of setting up and managing analytics operations in a COE / shared services model

Develop and implement strategies to transform retail merchandising practices including products and processes on Assortment, placement, pricing, and promotion.

Lead pilot programs and initiatives to test merchandising concepts, technologies, and processes.

Minimum years of experience in retail merchandising with proven track record of driving transformational changes.

Strong analytical skills and proficiency in data analysis tools and techniques.

Drive transformations to ensure seamless delivery and customer experience liaising with all the relevant teams including client stakeholders, internal teams, vendors, customers etc.

Design and implement process controls, continuous improvement plans, best practices, and policies to ensure top class operational performance.

Intense communication with all business partners to understand their needs and support them in the most efficient way for the company.

Work closely with global client’s multiple cross functional teams to identify business needs, requirements and prioritize needs

Creates and owns the Operations Business Plan.

Lead assessments / blueprinting / due diligence for prioritization problem statements, planning offshore ability, building solution architecture.

Build PoVs, help structure POCs, is client front-ending, is a story-boarder, can respond to RFP/RFIs

Work on Digital Transformation (data strategy incl orchestration, Governance, Architecture, BI to build reporting/insights/analytics factory)

Qualifications we seek in you

Minimum Qualifications

MBA/ PG in Retail Operations/ Merchandising/ Marketing

Has worked in the global Retail Operations space (relevant years of experience) with hands on experience in area of Merchandising/ Promotion/ Pricing/ Marketing/Assortment Analytics

Strong exposure in ERPs – SAP, JDA, Oracle etc.

Strong analytical skills with the ability to collect, organize and analyze significant amounts of data with attention to detail and accuracy.

Preferred Qualifications/ Skills

Proficiency with Microsoft Applications - Excellent MS excel, PowerPoint skills is a must

Support client engagements till 12:30 PM EST

Handle large datasets – Identify, analyze, and interpret trends or patterns in complex data sets using statistical techniques and generate actionable insights

Good team player and ability to manage large teams

Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations.

Flexibility to adapt to a variety of engagement types, working hours and work environments and locations

Ability to learn different analytical tools as per business requirements.

Has a mix of modeling programming experience led analytics delivery.

Design Retail Analytical solutions – Define KPIs and metrics and develop BI solutions

Superb communication and negotiation skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.