Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Assistant Vice President - Enterprise Risk Management.
In this role, you will be required to lead Operations Risk for Banking and Capital Market Business Operations for our accounts with global presence.
This role will include preparing the risk landscape by using risk management methodologies to identify, assess, respond, and monitor the prioritized risks; support Genpact Banking Operations in managing the risk response strategies; We expect you to think with design, seek problems with data analytics and recommend solutions that could minimize the risk impact for Genpact and its Clients. The ideal candidate should bring deep banking industry and risk domain expertise and be knowledgeable with both business process re-engineering and digital technology innovation in the banking segment with focus on key regulatory requirements.
Sound domain understanding, good focus on the details, lead change by being curious, incisive, and courageous in everything you do—on a foundation of dedicated integrity, is our basic expectation from you.
This role reports to the Genpact Global Operations Risk Leader, Enterprise Risk Management.
Responsibilities
Designing and implementing risk framework delivering client value and ensuring surprise free operations
Improving Organization Risk culture for effective incident detection and whistle blower process. Develop frameworks and risk management programs/campaigns to build risk proficiency and enhance the risk culture.
Works well with cross functional teams across levels to drive outcomes, build and groom team members to lead large and complex roles independently
Bring in thought leadership on global risks relevant to Banking Operations, and its relevance to Genpact. Constant monitoring of the risk mitigation strategies emerging risks and periodic report out to the Business COO, Unit Leader, and Business Leader.
Lead conversations with senior stakeholders across Genpact Operations Leaders and Clients on risks, incidents audits.
Proactive Reviews of Genpact’s adherence on Client’s Supplier Governance Framework and Audits by Banking clients
Review Operations reported incidents / issues, work in collaboration with Operations, Legal, HR and Infosec teams and lead the discussions
Provide appropriate timely responses to risk and audit related questions in potential and existing Client RFI/RFP and Client Contracts.
Manage small or medium sized teams, train, motivate and coach team member, provide career development.
Good project time management skills – ability to balance multiple priorities, prioritize work and meet deadlines
Drive Enterprise Risk function key projects / initiatives across organization.
Qualifications we seek in you
Minimum Qualifications
Results focused leader with relevant experience in Operations Risk management in Banking industry.
CRISC/CISA/CIA/MBA or relevant Risk Management / Audit degree
Strong communication strategic influencing skills. Relevant experience working with senior leaders, building internal networks, and delivering high impact programs in complex-matrixed environments
Bilingual / Trilingual aspect of domain plus digital knowledge is a plus
Team Building Leadership - ability to lead diverse and global teams
Ability to Influence Change, Speed to Outcome
Preferred Qualifications
Detailed knowledge of Internal Controls, Risks, Internal audit
Business development acumen, Excellent planning, and organization skills
Possess high standard of integrity and confidentiality, Good written communication skills, Handled global engagements
A ‘go-getter’ attitude. Genpact stakeholders’ expectations may remain at a high level sometimes - expect candidate’s ability to build / find newer ways of making things happen leveraging available knowledge resources efficiently
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.