Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Vice President, Master Black Belt

A Master Black Belt in Genpact is responsible for creating and executing Transformation roadmap of High Impact Projects that solve for the business problems/opportunities of key customer(s) through usage of methodologies like Lean, Six Sigma, Business process re-engineering or Digital and Analytics solutions.

The role would be responsible for the effective delivery of the Transformation Roadmaps and projects for the clients with a distinctive focus on deploying digital technologies like Robotics, Machine Learning, Intelligent automations, etc. by working with cross-functional global teams to favorably impact to the business outcomes of the customer and manage a team of Black Belts. Given the nature of the role and distribution of the teams, the role may require travel and flexibility.

Responsibilities

Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction thought leadership

· The role provides an opportunity to lead initiatives providing exposure to senior stakeholders – internal and external

· Create and lead Transformation roadmaps in synchronization with client priorities to drive value for the client

· Program manage and be accountable of the entire delivery of the Transformation Roadmap:

o Work with cross-functional teams; multiple geographies to run a common agenda for transformation continuous improvement

o Ensure delivery of Digital intervention by following the milestone of SDLC and being compliant to cost and timeline commitments

· Lead client conversations right up to CXO suite and effectively manage and drive change and stakeholder management

· Continuously challenge the status-quo and come up with point-of-views that drive significant value for clients

· Lead a team of Black Belts and Business Analysts to deliver on the Transformation agenda and be accountable of their performance and career growth

· Lead a culture of Innovation and help in modernizing operations

· Lead and implement Business Process Management System for Transitions

· Drive Effectively LDT DNA - training, testing certification, lead any other analytics and productivity initiatives that come up

· Coaching and Mentoring of Black Belts and Business Analysts

Qualifications we seek in you

Minimum qualifications/Skills

MBA / Masters in FinancePreferred qualifications /SkillsCertified Project Manager/Master Black Belt

· Certified in RPA/Digital

· Certified Design Thinking

Completely understand the SDLC and proven track of delivering high impact Transformation projects

· Prior Project management or Transformation experience with at least 14 years of experience in Automation / Process excellence and preferably in Banking domain

· Should be a certified Black Belt/Master Black Belt (exposure to black belt project / big transformation / consulting projects)

· Demonstrate thought leadership and risk-taking abilities

· Strong Quantitative and problem-solving ability: Ability to conceptualize complex problems and develop an Analytical road map for them

· Proven experience in driving continuous improvements across teams using Lean Six Sigma, Design Thinking, and Automation

· Excellent communication and stakeholder management with ability to work in diverse teams and with multiple stakeholders

· Facilitative Leadership skills – Influencing skills, mentoring and coaching – to be able to drive change

· Certifications in Project Management, Automation, Design Thinking will be preferred

· Experience in Financial Crime, AML, KYC will be preferred

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.