Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully. Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs. Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Seeking a Tech-savvy solution driven Network production engineer Level2. Be apart of a dynamic global team supporting one of the largest customer install base. Independently discover and partner with various teams, developing a strong understanding behind application interconnectivity.

Possess the ability to lead on technical triages working closely with application, systems, vendors. Restoring stability to customer services in the quickest time factoring risks and potential reoccurrences.

Responsibilities:

Possess a high level of curiosity in the networking spaceExperience lead in driving customer service remediation / mitigationEvent monitoring with state of the art tools and customizationValidation post change window. Certify completion without impactCompetent in collecting packet captures on complex problem and using it to isolate and identify potential root causeParticipate in post incident review for high impacting network related issues. Assist in the follow-up and potential permanent fixes with the respective teams/vendors

Required Skills:

Cisco routing and switching exposure and certificationF5 Loadbalancer covering an understanding of irulesHave a working exposure to Firewalls / Proxy / DNSPossess good logical and critical thinking skillsShift work, includes weekends

Desired Skills:

Interests in automation and toll reductionProject leadershipBackground in network security