The Assistant Manager, Warehouse Facility II works alongside the Manager or Sr. Manager, Warehouse Facility II to oversee the day-to-day operations of a high volume, high revenue and/or high complexity warehouse facility providing reverse logistics services to a diverse customer base and is responsible for all personnel functions related to direct reports.
Primary Accountabilities:
(70%) Operational Management
○Assist with the overall operation, planning, and profitability of assigned warehouse
Partner with multiple functions/departments, including production/manufacturing, maintenance, quality assurance/control, document control, shipping/receiving, engineering, and environmental health and safety
Monitor facility safety and security to provide the most secure environment for employees
May work with industrial engineers to optimize the use of space in the facility, accounting for various process requirements of clients
Work with production departments to develop manufacturing and production plans, schedules, and targets
May work with leadership to develop strategy for warehouse operations, including budget development,capital investments, and cost reduction strategies
Assist with establishing all shift production schedules; ensure appropriate resources (personnel, materials, and equipment) are available to meet daily production and customer requirements
Contribute to planning and development of new processes for newly acquired clients
Work with recruiting department to maintain a steady pipeline of candidates for returns processing, and inventory management
Assist with adjustments to forecasts based on peak seasons, onboarding of new clients, and align staffing accordingly
(20%) Influence
Participate with vendor selection and approve vendor contracts and maintain relationship management for external vendors
Help establish standards for evaluating requirements for vendor products and services
Maintain vendor relationships, working to reduce costs and improve productivity
Assist with negotiation of contracts and Service Level Agreements (SLA), optimizing the value in services to from vendors
May perform client presentations/warehouse tours and communicates with clients and other business partners
Partner with internal stakeholders such as, compliance, risk, legal, and supply chain in establishing contractual agreements
Drive innovation through the development of best practices, operational and service efficiency as well as the identification of industry trends and tools that would contribute to our operational excellence goals
○
(10%) Leadership
Provide leadership, coaching, counseling, and career development opportunities to staff
Manage the activities of supervisors and/or individual contributors who are direct reports
Responsible for hiring, firing, performance appraisals, and pay reviews
Additional Responsibilities:
Performs other duties as assigned
Complies with all policies and standards
Required Qualifications:
Bachelors in Business Administration, Management, Accounting, Finance or related field required 4-6 years 2-4 years of experience work experience in a warehouse distribution environment including a minimum of 3 years managerial/supervisory experience; or any equivalent combination of experience and training that provides the required
Experience running a forward or reverse logistics operations required e-Commerce experience preferred knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position
Holistic understanding of supply chain management
Proven ability to lead a team and create a positive culture
Bilingual English/Spanish communication skills are advantageous in the role
Strong analytical skills; proven ability to prepare a budget
Working knowledge of computers and programs specific to operations and operations reporting including MS Office (Excel, MS Word)
Knowledge of warehouse safety and security practices
Ability to assist with operations within the warehouse, as needed and if applicable
Ability to work under time pressure and meet production goals
Ability to meet set production and quality goals and follow standard operating and safety procedure
Ability to work in a non-climate-controlled environment
Six Sigma certification or ability to achieve certification required
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Regularly
Reach with Hands or Arms - Regularly
Talk or Hear and Read Instructions - Regularly
Stand, Kneel, or Stoop and Lift 20 Pounds - Regularly
View Items at a Close Range - Regularly
Rarely: Job requires this activity up to 25% of the time
Occasionally: Job requires this activity between 25% - 50% of the time
Frequently: Job requires this activity between 50% - 75% of the time
Constantly: Job requires this activity more than 75% of the time
Individual Competencies
Integrity: Able to communicate well in straight-forward situations.
Personal Credibility: Achieves success using their ability to develop, maintain, and strengthen partnerships with others internally or externally.
Teamwork: Advanced communication skills used to lead a team.
Coaching: Develops respect for ideas and proposals within the department.
Conflict Management: Develops solutions to complicated issues using abstract thinking in new or complex situations.
Inclusivity: Diagnoses issues using a systematic and methodical approach.
Business Acumen: Gains support for ideas within the team.
Influential Communication: Handles organizational concerns via advanced problem-solving techniques requiring logic, sequential reasoning, and a methodical approach.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of
Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
We are an Equal Opportunity Employer, including disability/vets.