Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Assistant Ecommerce Merchant, Williams Sonoma

 

About the Team

The Williams Sonoma eCommerce team is a fun, energetic, diverse team working in a fast-paced environment to bring our unique brand to life online. We drive for results and seek to exceed expectations. We are aggressive about our business and expect operational excellence. We work in a supportive and collaborative environment where innovative ideas are not only accepted but expected. We are both analytical and creative. Our mission is to deliver an exceptional digital experience to our customers.

 

About the Role 

The Assistant Ecommerce Merchant will oversee the site execution within the cookware, housewares and agrarian departments. This role will execute the ecommerce merchandise strategy across seasonal product launches, site navigation and site content. This role is highly collaborative working across teams to deliver on strategies and drive sales growth. 

 

Responsibilities 

Maintain a best-in-class, inspiring, friction-free and product-accurate website experience for our Cookware, Housewares and Agrarian departments. Review and execute eCommerce merchandising goals and strategies to drive sales, conversion and site KPIs. Review dashboards and maintain sharing out weekly reporting covering site KPIs and trends across owned departments. Further analyze data and provide actionable insights to delivering growth. Execute product launches, promotions and markdowns across product pages and shop paths. Partner closely with cross functional teams; effectively communicating site updates, ensuring tasks are prioritized and executed accurately to deliver on business needs. Implement integration and merchandising of key product areas throughout website.  Support all site merchandising, site management and marketing activities  Perform and maintain competitive website analysis, keep abreast of market trends and eCommerce consumer trends, customer service issues, and eCommerce technology and dynamics.

Criteria

This role requires being onsite in office Monday through Thursday and Friday as optional in the office Previous eCommerce retail merchandising experience preferred (1-2 years) Able to make timely decisions, anticipate problems and provide creative solutions Well organized, detail oriented Intermediate experience in Excel (working knowledge with pivot tables and vlookups)  Experience using Adobe Analytics and Web Content Management are a plus but not required BA/BS required

Our Culture & Values 

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. 

 

People First 

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

 

Benefits

A generous discount on all WSI brands A 401(k) plan and other investment opportunities Paid vacations, holidays, and time off to volunteer Health benefits, dental and vision insurance, including same-sex domestic partner benefits Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health

 

Continued Learning

In-person and online learning opportunities through WSI University Cross-brand and cross-function career opportunities  Resources for self-development Advisor (Mentor) program Career development workshops, learning programs, and speaker series  

 

 

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

 

This role is not eligible for relocation assistance.

 

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

 

The expected starting pay range for this position is $29.20 - $33.58. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

 

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