Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Data-driven, analytical, and collaborative? If so, you could find a home on the Billing Strategy & Design team at Spectrum.
At Spectrum we keep more than 32 million customers connected across our 41-state footprint. Our team provides customers with easy-to-understand bills across all their telecom services including Mobile, Internet, and Cable, and whenever new promotions, or products are released. By leveraging innovation in billing technology, our Billing Strategy & Design team helps deliver the exceptional services and experiences Spectrum is known for.
is known for.
BE PART OF THE CONNECTION
As an Associate Billing Solutions Analyst, you’ll serve as a liaison between the business stakeholders and the IT organization and/or vendors to provide technical solutions to meet business needs and company objectives. In this role you’ll assist in analyzing and translating needs into detailed specifications to deliver solutions.
WHAT OUR ASSOCIATE BILLING SOLUTION ANALYSTS ENJOY MOST
Assisting in analyzing business partner’s operations to understand opportunities for improvementTranslating high-level business requirements into functional specifications to deliver solutions for all technology platformsManaging changes to specificationsConducting feasibility studies and analysis to determine the most viable technical solution to business problems and requestsGaining an understanding of business processes, functions, and procedures to assist with determining the most effective technology solutionPerforming queries on relevant databases and interpreting and analyzing data to support solutionsCollaborating with management in systems development and designOn a typical day you’ll establish, and document specifications and objectives based on business requirements and cost effectiveness. You’ll present recommended approaches to business stakeholders to gain agreement on technology solutions. If you work independently and are comfortable presenting to various audiences, this role may be for you.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Billing system (CSG preferred): entry level or more; billing system design and configuration: entry level or more; database reporting tools, queries, SQL, macros: entry level or moreEducation: Bachelor’s degree in Information Technology, Computer Science, or equivalent combination of education and experienceTechnical skills: Proficient in Microsoft desktop products including Word, Excel, Power Point, Visio, and ProjectSkills: Basic knowledge of systems used by cable and/or telecommunications industries to support billing, customer services, and accounting activitiesAbilities: Read, write, speak, and understand English; analyze and interpret data; communicate with all levels of management and personnel; handle multiple projects and tasks; maintain confidentiality; make decisions and solve problems under pressure; show judgement and initiativeWorking conditions: Office environment; able to work extended hoursSPECTRUM CONNECTS YOU TO MORE
Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the companyLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedSupportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeedTotal Rewards: See all the ways we invest in you—at work and in lifeApply now, connect a friend to this opportunity or sign up for job alerts!
Job Code : CBI327
2025-47188
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: HQ452 Business Unit: Customer Operations Zip Code: 28217
Who You Are Matters Here
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